Taylor Sterling
Vice President, Client Success@ Aurea Software
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Taylor Sterling is the Vice President, Client Success at Aurea, where she focuses on providing customer success programs that enhance and deepen their relationships with customers. With 15 years of experience in customer management and marketing, Taylor has successfully managed global marketing and customer engagement at Cyan. She also has experience in account management at BNJ, where she managed the company's top 25 accounts. Taylor's expertise lies in managing top 25 accounts at Aurea Software, where she oversees general management.
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Taylor Sterling is Vice President, Client Success at Aurea, where her focus is on Customer Success programs that enhance and deepen their relationships with their customers. Her team ensures alignment with customers through regular and direct communication designed to ensure their business success. Taylor’s experience in customer management and marketing spans 15+ years. Most recently, Taylor managed global marketing and customer engagement at Cyan (acquired by Ciena). Previously, she led Account Management at marketing agency BNJ, servicing Fortune 500 companies focused on increasing customer success. Her career began at ACTIVE, the pioneer in web services for sporting events and non-profits, where she managed the company’s top 25 accounts.

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Work Experience

401 Congress Avenue, Austin, Texas, 78701, US

Software Development

261
Phone
+1 5122018287

Taylor Sterling's Professional Milestones

  • Vice President, Client Success: Driving client satisfaction and retention through strategic partnerships and efficient process improvements.