Tayo Joseph

A hardworking, reliable and enthusiastic Customer Service Associate with over five years experience within a Telephony Banking and Processing environment. Consistently provides a high quality customer-focused service, resolving queries and offering products and service to suit customer needs. Excellent knowledge of Banking processes, with proven ability to achieve sales targets and meet processing deadlines. Enjoys teamwork builds excellent working relationships at all levels. I consider myself to be a reliable and dedicated individual who can demonstrate certainty for purpose. I am quick in grasping and resolving complex information. I have a responsible attitude, well respected amongst peers and my managers as well as a good team player. I am always determined to complete tasks despite difficulties such as time constraints/tight deadlines and I have the ability to work without supervision. I have sound planning and organisational skills and can priorities my work in order to achieve high standards.