Teddy Albayero
BPO Disruptor@ XtendOps
El Salvador
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Teddy Albayero is a resourceful and dynamic professional with over 10 years of experience in outsourcing, specializing in start-ups, business implementation, and process improvement. He has a track record of successfully managing large teams across diverse regions, including Latin America and Asia. Teddy has achieved impressive 4x headcount growth and increased monthly recurring revenue by USD 250K. He is known for his leadership style, collaboration, and ability to work closely with cross-functional teams. Teddy is a strong advocate for brand loyalty and has a clear understanding of contractual obligations, KPIs, and SLA requirements.
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Emails and Phone Numbers

@xtendops.com
@xtendops.us
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About

As a resourceful and dynamic professional, I bring over 10+ years of experience in outsourcing, specializing in start-ups, business implementation, and process improvement. I have a track record of accomplishments, including:-Successfully managing large teams across diverse regions such as Latin America and Asia.-Achieving an impressive 4x headcount growth within a single quarter while maintaining a margin --contribution above 13%.-Significantly increasing monthly recurring revenue by USD 250K.My leadership style is built on collaboration, working closely with cross-functional teams. I possess a clear understanding of contractual obligations, KPIs, and SLA requirements, which has helped foster brand loyalty while simultaneously driving higher margin contributions.Together, let's achieve greatness,

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Work Experience

655 Montgomery St, San Francisco, California, 94111, US

Outsourcing and Offshoring Consulting

627
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Teddy Albayero's Professional Milestones

  • Customer Service Representative (2011-03-01~2011-08-01): Provided exceptional customer support, resolving inquiries and ensuring customer satisfaction.
  • Operations Manager (2017-11-01~2019-01-01): Optimized operational efficiency by implementing streamlined processes and leveraging resources, driving organizational success.
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Education

Franklin University
Franklin University

Business Administration And Management,

General,

Business Administration And Management, General

2011-2015
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