Teddy Albayero
Franklin University
Tell me more about Teddy Albayero?
Teddy Albayero is a resourceful and dynamic professional with over 10 years of experience in outsourcing, specializing in start-ups, business implementation, and process improvement. He has a track record of successfully managing large teams across diverse regions, including Latin America and Asia. Teddy has achieved impressive 4x headcount growth and increased monthly recurring revenue by USD 250K. He is known for his leadership style, collaboration, and ability to work closely with cross-functional teams. Teddy is a strong advocate for brand loyalty and has a clear understanding of contractual obligations, KPIs, and SLA requirements.
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About
As a resourceful and dynamic professional, I bring over 10+ years of experience in outsourcing, specializing in start-ups, business implementation, and process improvement. I have a track record of accomplishments, including:-Successfully managing large teams across diverse regions such as Latin America and Asia.-Achieving an impressive 4x headcount growth within a single quarter while maintaining a margin --contribution above 13%.-Significantly increasing monthly recurring revenue by USD 250K.My leadership style is built on collaboration, working closely with cross-functional teams. I possess a clear understanding of contractual obligations, KPIs, and SLA requirements, which has helped foster brand loyalty while simultaneously driving higher margin contributions.Together, let's achieve greatness,
...See MoreWork Experience
BPO Disruptor
Sr. Director Operations Latin America
Sr. Director Of Strategic Initiatives - Latam
Outsourcing and Offshoring Consulting
Teddy Albayero's Professional Milestones
- Customer Service Representative (2011-03-01~2011-08-01): Provided exceptional customer support, resolving inquiries and ensuring customer satisfaction.
- Operations Manager (2017-11-01~2019-01-01): Optimized operational efficiency by implementing streamlined processes and leveraging resources, driving organizational success.
Education
Business Administration And Management,
General,
Business Administration And Management, General
2011-2015Skill
Centro De Llamadas
Mejora De Procesos
Entrenamiento
Experiencia Del Cliente
Liderazgo De Equipos
Liderazgo
Customer Satisfaction
Strategic Planning
Centros De Contacto
Certification
Colleagues
John ODell
chief operations officer xtendops | cx & ex transformer | innovative leader | trusted business partner and advisor
Ed Schwarz
Chief Commercial Officer | Chief Compliance Officer
Jan Miles Saul, CLSSGB
director people and culture at xtendops
Sean McCreery
Chief Executive Officer | Founder
Camela Banico
vp for people development at xtendops | people leader | learning & development professional
Other Named Teddy Albayero
Frequently asked questions
We found 2 Teddy Albayero's email addresses
Teddy Albayero's social media include: Linkedin,
Teddy Albayero works for XtendOps
Teddy Albayero's role in XtendOps is BPO Disruptor
Teddy Albayero works in the industry of Outsourcing and Offshoring Consulting
Teddy Albayero's colleagues are John ODell,Ed Schwarz,Jan Miles Saul, CLSSGB
Teddy Albayero's latest job experience is BPO Disruptor at XtendOps
Teddy Albayero's latest education in Franklin University