Reservations Agent@ Waldorf Astoria Monarch Beach Resort & Club
Laguna Niguel, California, United States
Teresa Cunningham
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Golden West College
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FlashIntel GPTTeresa Cunningham is a former AT&T employee with 28 years of customer service experience. She has a proven track record of providing superior customer service and technician support while maintaining a high level of customer satisfaction. Teresa has a strong ability to manage customer expectations, questions, and concerns, and received numerous written commendations for providing superior customer service. She has worked at Monarch Beach Resort, Waldorf Astoria Monarch Beach Resort & Club, and BT Group in various roles. Teresa is based in Dana Point, California.
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About
Former AT&T employee with 28 years of customer service with proven track record of providing superior customer service as well as technician support while achieving and maintaining a high level of customer satisfaction. Experienced in managing customer expectations, questions and concerns. Received many written commendations for providing superior customer service.
Work Experience
Reservations Agent
Reservations Agent
Hospitality
Teresa Cunningham's Professional Milestones
- Event Management Technician (2009-02-01~2012-11-01): Successfully organized and executed large-scale events, ensuring seamless coordination and memorable experiences.
- Reservations Agent (2013-05-01~): Streamlined booking process, improving efficiency and reducing turnaround time.
Education
Skill
Networking
Microsoft Office
Microsoft Excel
Microsoft Word
Sales
Customer Satisfaction
Customer Retention
Customer Support
Call Centers
Ip
Testing
Social Media
Customer Service
Internet
Small Business
Typing
Certification
Colleagues
Koray Baydu
Assistant General Manager
Paul Cabrera
general manager at bourbon steak - a michael mina restaurant
Paul Cabrera
general manager at bourbon steak - a michael mina restaurant
Perrin Martindale
director of beverage at waldorf astoria monarch beach resort & club
Corey Bruckschlager
Assistant Director of Events at Waldorf Astoria Monarch Beach Resort & Club
Other Named Teresa Cunningham
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Teresa Cunningham's social media include: Linkedin,
Teresa Cunningham works for Waldorf Astoria Monarch Beach Resort & Club
Teresa Cunningham's role in Waldorf Astoria Monarch Beach Resort & Club is Reservations Agent
Teresa Cunningham works in the industry of Hospitality
Teresa Cunningham's colleagues are Koray Baydu,Paul Cabrera,Paul Cabrera
Teresa Cunningham's latest job experience is Reservations Agent at Waldorf Astoria Monarch Beach Resort & Club
Teresa Cunningham's latest education in Golden West College
