ServiceNow Operations Lead@ Ecolab
Cottage Grove, Minnesota, United States
Terri Olson
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Brown College
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FlashIntel GPT
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FlashIntel GPTTerri Olson is a dedicated and well-organized IT specialist with 25.6 years of experience. She has a strong background in the Fortune 500 IT service industry and is skilled in various areas such as software documentation, change management, and vendor management. Terri is known for her strong customer relations, development, and productivity reporting skills. She is proficient in using Unix Command Line, Tivoli, MS Office, Lotus Notes, and MS Outlook. Terri has a proven track record of resolving difficult situations under adverse conditions and is a valuable asset to any organization.
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About
Dedicated, well-organized IT specialist experienced in Fortune 500 IT service industry. Strong customer relations, development and productivity reporting skills. Solid technical knowledge and exceptional ability to learn new technologies quickly. Well-developed communication and problem-solving skills with ability to resolve difficult situations under adverse conditions. Thrives in constantly changing, fast-paced work environment. Selected skills and experience include Unix Command Line, Tivoli, MS Office, Lotus Notes, MS Outlook, Incident, Problem and Change Management (Remedy/HPSD/ServiceNow), Visio, SharePoint, SDLC, DMAN, MS & UNIX Patch Coordination, Incident facilitation and resolution.
...See MoreWork Experience
ServiceNow Operations Lead
Chemical Manufacturing
Terri Olson's Professional Milestones
- ServiceNow Operations Lead (2017-03-01~): Optimized servicenow operations, improving efficiency and delivering exceptional food and beverage services.
- Servicenow Manager (2018-06-01~): Streamlined management processes to enhance efficiency and customer experience.
Education
Skill
Sdlc
Software Documentation
Change Management
Vendor Management
Itil
Visio
Business Analysis
Requirements Analysis
Process Improvement
Program Management
It Strategy
Sharepoint
Pmo
Pmp
Integration
Information Technology
It Service Management
Requirements Gathering
Project Management
Business Process Improvement
Project Portfolio Management
Crm
Business Process
Software Project Management
Ms Project
Quality Assurance
Project Planning
Project Delivery
Analysis
It Service Delivery
Service Delivery Management
Incident Management
Problem Management
Vulnerability Management
Certification
Colleagues
Other Named Terri Olson
Frequently asked questions
We found 4 Terri Olson's email addresses
We found 1 Terri Olson's phone numbers
Terri Olson's social media include: Linkedin,
Terri Olson works for Ecolab
Terri Olson's role in Ecolab is ServiceNow Operations Lead
Terri Olson works in the industry of Chemical Manufacturing
Terri Olson's colleagues are Vivek Nevile,Clifton Bachman,Gerard Cuesta
Terri Olson's latest job experience is ServiceNow Operations Lead at Ecolab
Terri Olson's latest education in Brown College
