Thabang Moselakgomo

I have gained vast exposure and experience working in various business units. I am an accountable, responsible individual and I empower colleagues to grow within organizations. I am receptive to new and fresh ideas, a leader, an attentive listener and a strong believer in developing and maintaining trusting relationships. I am inherently curious, very energetic and dedicated to taking the business to a higher level. As products become increasingly commoditised, customers are differentiating more over experiences with the company and the brand and less over specific product features and functions. Customers want to feel connected to their favourite brands and that their brands know them. In fact, the customer experience has become the leading competitive differentiator. To win in this environment, organisations must ensure that their CX initiatives are able to deliver personalised, pleasing interactions at every customer touchpoint. CONNECT WITH ME IF YOU WANT TO .... → Make marketing more efficient and strategic by leveraging the most powerful, marketer friendly tools → Deliver next generation customer service → Implement high-value, industry specific sales force automation and sales performance management → Transform e-commerce → Totally enhance the customer experience. If you would like to have a conversation to see whether you could see value, feel free to message me on LinkedIn or send me an email at: [email protected] Keywords: #cloud #CX #customerexperience #marketingcloud #modernmarketing #salescloud #servicecloud #socialcloud #CRM #digitalmarketing #socialselling #technology #businessdevelopment #digitaltransformation #automation #southafrica #Technology #Oracle #Digital #Sales *View expressed are my own and do not necessarily reflect those of Oracle.