coordenadora de operações c6 bank@ C6 Bank
São Paulo, São Paulo, Brazil
Thaize Santos
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Universidade Paulista
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FlashIntel GPTThaize Santos is a highly experienced professional with 17.3 years of work experience. She has worked as a call center operator for 14 years, overseeing supervisors and operators in the past 8 years. Thaize is responsible for overseeing SLAs for the Service department, including TMA, TO, and ABS. She is known for her motivational mindset and ability to create motivational campfires. Thaize has held various positions in renowned companies such as C6 Bank, Teleperformance, Neobpo, Abramo Do Brasil Servicos De Atendimento Telefonico, CSU Digital, and Xerox. She is based in Sao Paulo, Brazil.
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About
Há 14 anos Iniciei como operadora em uma operação de Call Center, passando pelo cargo de supervisor e nos últimos 8 anos como coordenadora de operações. Responsável pela gestão de supervisores/ operadores, entrega dos SLA's de Nível de Serviço, acompanhamento de TMA, TO, ABS e responsável pela criação de campanhas motivacionais para a operação.
Work Experience
coordenadora de operações c6 bank
Banking
Thaize Santos's Professional Milestones
- coordenadora de operações c6 bank (2021-11-01~): Coordinated seamless operations to optimize efficiency and enhance overall productivity.
- Operations Coordinator (2020-11-01~2022-03-01): Streamlined operational processes, increasing efficiency and reducing costs.
Education
Gestão De Recursos Humanos
Certification
Colleagues
Bruno Piovesan
Product Owner
Jacqueline Moraes
Product Owner | Product Manager | Product Development | Mechanics
Rayra Duarte Khoury
product owner | c6 bank auto
Tatiane Sassá Mantovani
engenharia de produtos | product owner | projetos | cartões e digital payments | financiamentos veículos | financiamentos bens e serviços
Fernanda Lunardini F. da Silva
APM | Product Owner | Crédito e Cobrança | Motor de Decisão | Canais Digitais
Other Named Thaize Santos
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Thaize Santos works for C6 Bank
Thaize Santos's role in C6 Bank is coordenadora de operações c6 bank
Thaize Santos works in the industry of Banking
Thaize Santos's colleagues are Bruno Piovesan,Jacqueline Moraes,Rayra Duarte Khoury
Thaize Santos's latest job experience is coordenadora de operações c6 bank at C6 Bank
Thaize Santos's latest education in Universidade Paulista
