Thando Mokoena

Direct marketing, administration, promotions/events coordination and being a sales consultant at standard bank have been my main focal point for 5 years of my life during and after my studies. My work experience has taught me the importance of customer service and experience, clientele value, strategic planning and administration and going the extra mile with perseverance, patience and determination to attract potential clients and applying the right effort 5 in retaining them. I am currently an account analyst and assistant to the business manager not limited to the ability to work as an in-branch business banker. I have been in this role since 2017. My key Role has been to: • Regularly develops opportunities for sales by actively searching for new contacts to expand sales opportunities. • Increase branch advances by responsible lending practices (limitisation) • Sell the bank’s products reactively and pass on sales leads to the applicable areas. • Identify cross selling and migration opportunities and sell products/services reactively. • Complete sales and lead generation tracking forms on a daily basis. Ensure that targets and budgets are met. • Participate in tactical sales/marketing activities as required • To provide an efficient and effective point of contact for new and existing personal market customers. • Ensure that the customers’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures • Maintain a high level of integrity and ethical standards