Partner Manager | Customer Success Champion | Client Training@ Workiva
Los Angeles Metropolitan Area
Thecia Plummer
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California State University, Northridge
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FlashIntel GPT
Tell me more about Thecia Plummer?
FlashIntel GPTThecia Plummer is an award-winning and process-driven customer success professional with 16.1 years of experience in the fashion industry. She has a strong background in management, marketing, sales, and advertising. Thecia is known for her ability to drive software adoption in the SaaS industry, client training, coaching, and partner management. She is a valuable asset to any organization, resulting in a value-driven consultative sales approach. Thecia is adaptable to changing market conditions and has a proven ability to increase profitability while improving customer satisfaction. Contact Thecia at [email protected] or 818.634.0968.
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About
Hello there LinkedIn friends! I am an award-winning and process driven customer success professional experienced in driving software adoption in the SaaS industry, client training, coaching, partner management, technical support, sales support, and SaaS subscription renewals. Proven record creating, implementing and driving new processes that deliver winning strategies, profit improvements, and dynamic solutions. Adheres to a value-driven consultative sales approach. Diverse customer success and leadership experience resulting in being adaptable to changing market and different industry conditions. Demonstrate capability to increase profitability while improving customer satisfaction. Areas of expertise include… • Drive SaaS Platform Adoption • Strong Execution Skills • Product Marketing • Client Training • Process Improvement • Team Building & Leadership • Adaptability to Client and Partner Needs • Excellent Communication Skills Industries: SaaS, Identity Verification, Real Estate Technology Contact: [email protected] | 818.634.0968
...See MoreWork Experience
Partner Manager | Customer Success Champion | Client Training
senior customer success manager integrated risk
Software Development
Thecia Plummer's Professional Milestones
- Account Executive COOrdinator-investment Firm (2010-07-01~2011-06-01): Increasing client portfolio by implementing effective investment strategies and driving operational excellence.
- Sales Associate-retail (2007-10-01~2010-04-01): Achieved record-breaking sales numbers, surpassing targets and driving customer satisfaction.
Education
Bachelors,
Bachelor Of Science,
Consumer Affairs/minor Marketing
Skill
Fashion
Management
Marketing
Sales
Advertising
Social Media
Leadership
Team Building
Social Media Marketing
Research
Analytical Skills
Salesforce Crm
Microsoft Office Suite
Communication
Account Management
Technical Support
Customer Relationship Management
Ecommerce
Information Technology
Retail
Retail Sales
Project Management
Telecommunications
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Software As A Service
Saas
Citrix
Customer Service
Interpersonal Skills
Interpersonal Communication
Organization Skills
Presentation Skills
Negotiation
Public Speaking
Training
Community Outreach
Customer Support
Renewals
Subscriptions
Sales Support
Organized
Client Retention
Prioritize Workload
Written Communication
Customer Experience Management
Apparel
Strategic Planning
Marketing Strategy
Merchandising
Event Planning
Siebel
Mks Integrity
Strategy
Ptc Integrity
Youtube
Certification
Colleagues
Eric Gibson
Software Engineer | Business Owner
vincent brinkhof
helping enterprises digitise their reporting & document-based processes and drive compliance while delivering cfo value
Julie Iskow
Chief Executive Officer
Courtney Grandia
account owner at workiva
Jeff Trom
Co-Founder | Former Chief Technology Officer
Other Named Thecia Plummer
Frequently asked questions
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Thecia Plummer's social media include: Linkedin,
Thecia Plummer works for Workiva
Thecia Plummer's role in Workiva is Partner Manager | Customer Success Champion | Client Training
Thecia Plummer works in the industry of Software Development
Thecia Plummer's colleagues are Eric Gibson,vincent brinkhof,Julie Iskow
Thecia Plummer's latest job experience is Partner Manager | Customer Success Champion | Client Training at Workiva
Thecia Plummer's latest education in California State University, Northridge
