Theophilus Bryant

 I have the ability to provide quality advice on managerial and administrative planning and policy implementation.  Ability to lead strategic planning, results-based management and reporting  Ability to go beyond established procedures and models, propose new approaches which expand the range of programs  Ability to apply theory to specific practical administrative context  Accomplish and energetic Customer Service Representative with a solid and long history of achievement in Customer Service operations and management. Motivated Leader with strong Organization and prioritization abilities. Area of expertise include, teamwork, Coordination, problem solving of customer’s Issues and good Listening skill. Empathy understanding of customer issues and anger management skills.  Clearly understand and can efficiently work with, CRM, MMIS, METS, MAXIS, MNSURE, Einstein 360, & CSG  Effectively work with multi phone and computer system.