Therese McDonald

Accomplished leader / clinical educator with background in both nursing and business, providing strong level of expertise on the clinical, sales, marketing, operational, financial and compliance requirements needed for division/teams to be successful. Change agent with exceptional leadership abilities and a proven reputation for developing highly productive clinical teams working in outpatient clinics, hospitals, and IDN settings that continually exceed metrics / goals. Proven ability to impact patient compliance / adherence through clinical team support. Core functional competencies include: Critical Thinking: Ability to assess people/situations and determine well thought out plan to ensure patient satisfaction, safety, and compliance. Consider internal and external influencing factors and anticipate patient/provider needs. Strategic Team Leadership: Develop team talents, coaching members to highest levels of productivity. Inspire teams to create strategic solutions for provider / patient challenges. Strong ability to bridge needs of clinical and business world.  Innovation: Develop creative marketing / training tools as well as metric / IC plans. Highly skilled in all areas of strategic planning and tactical development. Establish vision for program evolution. Compliance and Operations Management: Oversee budget / manage clinical team activities. Mentor and train clinical teams to be fully compliant with PhRMA / OIG / FDA guidelines and requirements. Design / implement CRM systems. Customer Liaison: Exceed customer satisfaction and expectations; highly adept at facilitating customer communication, negotiations, and overall business objectives. Sales and Promotional Strategic Coaching: Help providers understand appropriate patient profile for new therapies and coach to exceptional selling skills.