team lead resiliency operations center at genesys@ Genesys
Indianapolis, Indiana, United States
Thomas Abel
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Western Governors University
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FlashIntel GPT
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FlashIntel GPTThomas Abel is an experienced Systems Administrator with 17.6 years of work experience. He has a strong skill set in incident management, IT service management, Azure, AWS, and Operational Observability. Thomas has worked at Genesys as a Sr. Reliability Operations Engineer and Software Analyst, as well as at Moser Consulting as a Consultant and Information Technology Consultant. He also has experience at Henry's as an Operations professional. Thomas is based in Indianapolis, Indiana.
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About
Experienced Systems Administrator with a demonstrated history of working in large cloud environments. Skilled in Incident Management, IT Service Management, Azure, AWS, and Operational Observability. Strong written and verbal communication skills with emphasis on timely problem resolution.
Work Experience
team lead resiliency operations center at genesys
Software Analyst
Software Development
Thomas Abel's Professional Milestones
- Operations (2006-03-01~2017-05-01): Improving efficiency, streamlining operations, and enhancing overall productivity through effective management of processes.
- team lead resiliency operations center at genesys (2021-01-01~2021-07-01): Streamlined data collection and analysis processes, enhancing efficiency and accuracy.
Education
Bachelors,
Cloud Computing
2019-2021Skill
Microsoft Office
Customer Service
Windows 7
Troubleshooting
Networking
Leadership
Computer Hardware
Management
Team Leadership
Research
Public Speaking
Microsoft Word
Technical Support
Training
Time Management
Domain Migrations
Asset Management
Ip Phones
Coupa
Office 365
Databases
Information Technology
Strategic Planning
Data Analysis
Software Licensing
Software Lifecycle Management
Software Asset Management
It Management Software
Zoom
Zoom Admin
Social Media
Tcp/ip
Incident Management
Cloud Computing
System Administration
Licensing
Infrastructure
Web Design
Web Development
Active Directory
Windows Server
Amazon Web Services
Linux
Enterprise Software
Mac
Pagerduty
Intune
Zabbix
Major Incident Management
Certification
Colleagues
Rob Basham
Product Owner
Agata Ingrid Tarnowski
Data Operations Specialist
Nicholas Smith
Senior PS Manager | Cloud Engineer | Web Developer | Agile Product Owner
Marina Mann
Digital Marketing Manager | Interior Designer | Owner
Cris Bjelajac
Line Of Business Owner | Visionary Strategic Leadership | Strategy & Transformation | Customer Success
Other Named Thomas Abel
Frequently asked questions
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Thomas Abel's social media include: Linkedin,
Thomas Abel works for Genesys
Thomas Abel's role in Genesys is team lead resiliency operations center at genesys
Thomas Abel works in the industry of Software Development
Thomas Abel's colleagues are Rob Basham,Agata Ingrid Tarnowski,Nicholas Smith
Thomas Abel's latest job experience is team lead resiliency operations center at genesys at Genesys
Thomas Abel's latest education in Western Governors University
