Head Of Infrastructure Operations@ KMD
Copenhagen, Capital Region, Denmark
Thomas Henriksen
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Tell me more about Thomas Henriksen?
FlashIntel GPTThomas Henriksen is a highly experienced professional with 17.5 years of work experience in various roles. He has a strong skill set in call centers, customer service, ITIL, and team leadership. Thomas has worked in telecommunications and has expertise in troubleshooting, coaching, and sales management. He is a fast learner and always strives to improve himself and his work. Thomas has held positions such as Head of Infrastructure Operations and Service Delivery Manager at KMD, Incident Manager at Nets, and Service Manager at NNIT. He is currently based in Copenhagen, Denmark.
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Emails and Phone Numbers
About
My goals have always been to improve myself and therefore learn as much as im able to. Im always willing to throw myself into new projects and learn as i go along. I am a very fast learner and I always aim to do my best in all aspects of my work and my life.
Work Experience
Head Of Infrastructure Operations
Service Delivery Manager
IT Services and IT Consulting
Thomas Henriksen's Professional Milestones
- Incident Manager And Major Incident Manager (2016-09-01~): Successfully managed and supervised an organization's operations, reducing staffing and ensuring a safety environment.
- Team Coordinator (2014-01-01~2014-12-01): Implemented effective team communication strategies, enhanced team collaboration and facilitated a positive work environment.
Skill
Call Centers
Customer Service
Itil
Telecommunications
Team Leadership
Team Management
Customer Satisfaction
Troubleshooting
Coaching
Tcp/ip
Management
Microsoft Office
Analysis
Direct Sales
Sales Management
Outsourcing
Change Management
Business Strategy
Sales
Incident Management
Service Desk
Team Coordination
Customer Relations
Project Management
Daily Operations
Kcs
Certification
Colleagues
Liselotte Sigh
Senior Product Owner hos KMD | Masterclass i digital transformation | Strategisk Kommunikation
Iwona Matusiak
Service Owner
Jakob Sørensen
senior solution architect product owner @ kmd within sales c4c procurement and logistics processes | architecture | consulting | advisor | product owner | scrum| business processes|
Julie Weiss Philipsen
product owner i energy solutions hos kmd
Nicolai Kirkbye 🚀
marketing operations manager commercial web platform product owner - strategy & marketing at kmd
Other Named Thomas Henriksen
Frequently asked questions
We found 2 Thomas Henriksen's email addresses
Thomas Henriksen works for KMD
Thomas Henriksen's role in KMD is Head Of Infrastructure Operations
Thomas Henriksen works in the industry of IT Services and IT Consulting
Thomas Henriksen's colleagues are Liselotte Sigh,Iwona Matusiak,Jakob Sørensen
Thomas Henriksen's latest job experience is Head Of Infrastructure Operations at KMD
