Thomas Inskip

Afiniti is an artificial intelligence (AI) company operating in 20 countries, with over 2500 employees and clients in the cable, telecom, banking, insurance, hospitality and healthcare sectors. Our proprietary AI optimizes who's paired with who in a chat/voice environment, and what offers are best suited to that unique interaction. The result is a more personalised experience that leads to a better business outcome. Afiniti’s “AI” engine is continuously cycled ON (20 mins) and OFF (5 mins), which allows for the precise, unbiased and transparent ongoing measurement of the incremental 4-7% performance increase. To our larger clients a 5% difference in ON vs OFF can be more than $1 billion in incremental revenue and cost savings per annum. Rather than sell software, hardware or professional services, we instead only charge a share of the ongoing revenue or cost savings we deliver at the end of each month, priced to be competitive with alternate third party channels or retention/cost initiatives. We’ve been going since 2008, have 400+ patents and can implement our solution in 12 weeks. Our next big milestone is $500m in annual recurring revenue, we're growing at 30% and we're always looking to hire good people. Please do not hesitate to get in touch via Linkedin.