Major Incident Manager@ Ascend Learning
Greensboro, North Carolina, United States
Thomas Mills
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Forsyth Technical Community College
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FlashIntel GPTThomas Mills is an experienced Senior Release Engineer with 19.6 years of work experience in the banking industry. He is skilled in sales, BMC Remedy, management, Octopus deployment, technical support, JIRA, Service Desk Management (SDM), Service Now, and IT Service Management. Thomas has worked at Aflac, LPL Financial, TD, United Guaranty Corporation, and GE. He has a strong background in database management and is based in the United States.
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About
Experienced Senior Release Engineer with a demonstrated history of working in the banking industry. Skilled in Sales, BMC Remedy, Management, Octopus deployment, Technical Support, JIRA, Service Desk Management (SDM), Service Now and IT Service Management. Strong support professional with a Database Management focused in Information Technology from Forsyth Technical Community College.
Work Experience
Major Incident Manager
E-Learning Providers
Thomas Mills's Professional Milestones
- Incident Management Specialist (2014-09-01~2015-06-01): Provided comprehensive technical expertise and support to minimize security risks and ensure a seamless operational environment.
- Sql Dba / Network Administrator (2008-05-01~2011-03-01): Streamlined QSL / network infrastructure to enhance efficiency and enhance overall performance.
Education
Management,
Information Technology
2010-2011Skill
Windows Server
Active Directory
Security
Unix
Microsoft Sql Server
Help Desk Support
Management
It Management
Bmc Remedy
Windows
Lotus Notes
Itil Process
Itil Process Implementation
Mainframe
Ibm Iseries
Itsm Process
Service Now.com
Visio 2013
Web Logic Application Server
Release Management
Certification
Colleagues
Jim Steffensmeier, POPM
Product Owner
Taylor McDowell
project manager | product owner | problem solver | passion for developing valuable solutions
Perla Showell
Product Owner
Kiana Palileo
product owner at ascend learning
Maria Preston, MBA
product owner | driving results through product ownership and strategic process optimization
Other Named Thomas Mills
Frequently asked questions
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Thomas Mills's social media include: Linkedin,
Thomas Mills works for Ascend Learning
Thomas Mills's role in Ascend Learning is Major Incident Manager
Thomas Mills works in the industry of E-Learning Providers
Thomas Mills's colleagues are Jim Steffensmeier, POPM,Taylor McDowell,Perla Showell
Thomas Mills's latest job experience is Major Incident Manager at Ascend Learning
Thomas Mills's latest education in Forsyth Technical Community College
