IT System Administrator Senior@ AEP Energy
Lockbourne, Ohio, United States
Thomas Riggs
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FlashIntel GPTThomas Riggs is a highly experienced IT professional with 25.3 years of work experience. He specializes in active directory, disaster recovery, windows server, troubleshooting, and networking. Based in the United States, Thomas has worked with PROJECT TEAMs to architect solutions based on Microsoft OS to meet project requirements. He is skilled in interacting with Project Managers, Application SMEs, and Infrastructure SMEs from Network and Storage groups. Thomas is known for his ability to respond to real-time performance alerts and resolve performance problems. He is also a CTT Technical Trainer certified.
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About
Building, configuring, patching, upgrading and troubleshooting of physical and virtual Microsoft Window servers (rack mounts/blades, and VMs), 2008, 2008 R2, 2012, 2012 R2, and 2016. I work with PROJECT TEAMs in architecting solutions based on Microsoft OS to meet specific project requirements. Includes interaction with Project Managers, Application SMEs and Infrastructure SMEs from Network and Storage groups. I ensure day-to-day support and a high level of 24x7x365 service availability as well as participate in on-call support. I respond to real-time performance alerts to resolve performance problems, regular on-going performance analysis and capacity planning. Perform/Assist with Backup / Recovery processes and disaster recovery procedures to maintain data protection and availability. Independently perform complex troubleshooting, root-cause analysis, solution development, and implementation. Specialties: Citrix XPe, Presentation Server, Xenapps; Microsoft Windows NT4 - 2016, Active Directory, WINS, DNS, DHCP, Exchange Server; VMware 4x / 5x ; VDI ; Cloud RedHat / SUSE Linux; TCPIP / BIND 9x; ADFS Novell Network 2.x - 6.x, NDS, Groupwise Technical Trainer (MCT, CNI) CTT+ Technical Trainer Certified
...See MoreWork Experience
IT System Administrator Senior
Oil and Gas
Thomas Riggs's Professional Milestones
- Technical Operations Analyst (2009-12-01~2017-06-01): Implementing efficient processes and strategies to optimize productivity and improve system accuracy.
- IT System Administrator Senior (2017-09-01~): Streamlined IT operations, increasing efficiency and reducing downtime.
Skill
Active Directory
Disaster Recovery
Windows Server
Troubleshooting
Networking
Servers
Citrix
Integration
Dhcp
Dns
Operating Systems
Network Administration
System Administration
Enterprise Architecture
Windows
Citrix Metaframe
Technical Support
San
Business Continuity
Microsoft Exchange
Hardware
Computer Hardware
Routers
System Deployment
Vmware
Certification
Colleagues
Mike Nelson
Chief Information Officer
Amber Ruby
mba cep cem vice president retail operations at aep energy
Mary Ryan
Director Utility Services
George Deljevic
vice president energy services at aep energy
Joyce Williams
chro | vice president human resources
Other Named Thomas Riggs
Frequently asked questions
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Thomas Riggs's social media include: Linkedin,
Thomas Riggs works for AEP Energy
Thomas Riggs's role in AEP Energy is IT System Administrator Senior
Thomas Riggs works in the industry of Oil and Gas
Thomas Riggs's colleagues are Mike Nelson,Amber Ruby,Mary Ryan
Thomas Riggs's latest job experience is IT System Administrator Senior at AEP Energy
