Absence Management Team Lead@ Aon
Minneapolis, Minnesota, United States
Thomas Schroepfer
GET FULL PROFILE 
University of Minnesota
Real-Time AI Research
FlashIntel GPT
Tell me more about Thomas Schroepfer?
FlashIntel GPTThomas Schroepfer is a Customer Service Manager at Aon Hewitt with 16.3 years of experience. He has a strong background in customer experience, call centers, and service delivery. Thomas has worked at Aon in London, UK, and Target in Minneapolis, USA, in various roles such as Absence Management Team Lead and Senior Leave Of Absence Specialist. He also has experience as a Senior Leave Of Absence Representative at Target. Thomas is skilled in workforce management, vendor management, and process improvement. He is based in the United States.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Customer Service Manager at Aon Hewitt
Work Experience
Absence Management Team Lead
Absence Management Team Lead
Financial Services
Thomas Schroepfer's Professional Milestones
- Leave Of Absence Representative (2007-07-01~2008-06-01): Improving employee satisfaction through effective communication and streamlined processes.
- Absence Management Team Lead (2009-07-01~): Streamlined absence management processes, improving efficiency and meeting quality standards.
Education
Sociology Of Law,
Crime & Deviance
2001-2006Skill
Customer Experience
Call Centers
Bpo
Service Delivery
Outsourcing
Workforce Management
Sla
Vendor Management
Process Improvement
Transition Management
Customer Satisfaction
Performance Management
Team Management
Contact Centers
Customer Service
Offshoring
Management
Change Management
Crm
Operations Management
Business Analysis
Certification
Colleagues
Brian Francis
delivery group manager at hewitt and owner franohome investment group
Bobby Groenen
product owner | sitecore | aon group nederland
Alex Ojevan
analista de negócios senior | analista de implantação | psm i | analista de requisitos | scrum master | product owner | metodologias ágeis | scrum | erp | gestão de projetos|
ABHISEKH MURA
Business Owner
Fernanda Vascouto
Relationship Manager | Insurance | Underwriting | Claims | Risk Management | Product Owner
Other Named Thomas Schroepfer
Frequently asked questions
We found 5 Thomas Schroepfer's email addresses
We found 1 Thomas Schroepfer's phone numbers
Thomas Schroepfer's social media include: Linkedin,
Thomas Schroepfer works for Aon
Thomas Schroepfer's role in Aon is Absence Management Team Lead
Thomas Schroepfer works in the industry of Financial Services
Thomas Schroepfer's colleagues are Brian Francis,Bobby Groenen,Alex Ojevan
Thomas Schroepfer's latest job experience is Absence Management Team Lead at Aon
Thomas Schroepfer's latest education in University of Minnesota
