Thomas Vongphachanh
information technology & service desk@ CGI
Canada
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Thomas Vongphachanh is a highly skilled professional with 9 years of experience in various Microsoft Office applications. He is proficient in Excel, Word, and Outlook, as well as technical support and customer service. With a strong background in leadership and social media, Thomas has worked in companies such as Paramount Resources, Compucom, ExxonMobil, and GE. He has a proven track record in desktop support and end-user software troubleshooting. Thomas is currently based in Canada and has a diverse skill set that makes him a valuable asset in any organization.
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Emails and Phone Numbers

@apachecorp.com
@paramountres.com
@logica.com
+1 514415****
+1 866362****
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About

4 Years in Desktop Support and End-User software troubleshooting.

Work Experience

Boulevard West, Montreal, Quebec, H3G 1T4, CA

IT Services and IT Consulting

67416
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Thomas Vongphachanh's Professional Milestones

  • Service Desk Analyst (2017-01-01~2018-03-01): Implementing efficient processes and enhancing customer satisfaction through efficient communication and professional knowledge.
  • Desktop Support Analyst (2014-10-01~2016-04-01): Provided technical support to the desk team, optimizing productivity and ensuring smooth startup processes.
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Education

The University of Lethbridge
The University of Lethbridge