Tiffanie Watts

Leadership and facilitation experience has advanced my skills in people management and development, project management, inclusion, engagement, and change agility. I mentor and coach performance management, strategy, organization, influence, and embracing change. In addition to facilitating training for new hire classes and on going projects (virtually and in house) my experience also includes creating, implementing, and evaluating curriculum and processes based on needs assessment. I have high competency with presenting and online learning management. I've led committees for engagement, on-boarding, best practices, policy interpretation, customer service, and I excel in fast paced, high volume environments. I have excellent interpersonal and group (verbal and written) communication skills. I practice critical thinking for problem solving and practice team building with positive working relationships. I'm proficient or higher in Microsoft Office Suite, Xactware, multiple Claims handling and estimating platforms, Adobe, and Zoom- among others.