Tiffany Hoffman
Project Manager@ HCLTech
Philadelphia, Pennsylvania, United States
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Tiffany Hoffman is a highly experienced professional with 24 years of work experience in Client Services and Operations. She has a strong background in client services and operations, as well as a board member for the SOCAP Chapter. Tiffany is skilled in resolving financial issues and implementing operational adjustments to meet client budgets. She is detail-oriented, strategic thinker, and a quick learner. Tiffany has a Bachelor's Degree in Elementary Education and has worked at Telerx (now C3i Solutions) in various roles, including Project Manager and Program Supervisor.
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Emails and Phone Numbers

@hcltech.com
@c3isolutions.com
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About

• 18 years of experience in Client Services and Operations • Board Member for local SOCAP Chapter (Secretary)• Facilitator of trainings and ongoing development of representatives• Reconcile all components that feed into client invoicing• Analyze financials to strategically evaluate and implement operational adjustments to adhere to client budget. • Strong presentation and communication skills• Highly focused on streamlining processes • Analytical and strategic thinker• Rapid learner• Detail oriented with strong organizational skills• Actions and results oriented • Liaison between clients and internal departments to achieve timely and innovative solutions• Monitor reps and provide disclosure to address possible coaching opportunities • Served in supervisory positions • Developed Standard Operating Procedure documents• Bachelor’s Degree in Elementary Education

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Work Experience

Noida, Uttar Pradesh, 201301, IN

IT Services and IT Consulting

259043
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Tiffany Hoffman's Professional Milestones

  • Project Manager (2013-06-01~): Successfully resolved complex projects, exceeding client expectations and driving company growth.
  • Client Services (2006-08-01~2013-05-01): Delivered exceptional customer service, exceeding client expectations and fostering positive relationships.
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Education

Abington Senior High School
Abington Senior High School
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