Small Business Sales Team Manager | Medium@ Vip mobile d.o.o.
Serbia
Tijana Ristić
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FlashIntel GPTTijana Ristic is a highly experienced professional with 19.7 years of work experience in project management, customer experience, forecasting, and customer service management. Based in Serbia, she specializes in customer service management, training and development management, and training for trainings. Tijana has a strong background in problem-solving, performance evaluation, leadership, mentoring, and forecasting. She has worked at Vip mobile d.o.o. in Serbia in various roles, including Small and Medium Business Sales Team Manager and Business Contact Center Manager. Tijana also has experience at DHL in Germany as a Customer Service Supervisor and Customer Care Team Leader.
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About
Specialties: - Customer Service management - Training and development management – trainer for trainings: Customer Service Soft Skills, Selling in Customer Service, Selling in Sales Points, Managing Customers Relationship, Communication in Call Center - Problem solving management - Performance evaluation - Leadership - Mentorship - Forecasting, scheduling, reporting and budgeting - Project management - Dangerous goods specialist according to IATA regulations - Internal auditor according to JUS ISO 9001:2001
...See MoreWork Experience
Small Business Sales Team Manager | Medium
Business Contact Center Manager
Residential Contact Center Team Manager
Telecommunications
Tijana Ristić's Professional Milestones
- Residential Contact Center Team Manager (2009-01-01~2010-01-01): Streamlined customer satisfaction by implementing innovative communication strategies and fostering strong client relationships.
- Customer Care Team Leader (2006-01-01~2007-01-01): Implementing effective strategies to enhance client satisfaction and loyalty, driving increased revenue and customer satisfaction.
Skill
Project Management
Customer Experience
Forecasting
Customer Service Management
Call Center
Call Centers
Telecommunications
Customer Service
Management
Customer Satisfaction
Certification
Colleagues
Other Named Tijana Ristić
Frequently asked questions
Tijana Ristić's social media include: Linkedin,
Tijana Ristić works for Vip mobile d.o.o.
Tijana Ristić's role in Vip mobile d.o.o. is Small Business Sales Team Manager | Medium
Tijana Ristić works in the industry of Telecommunications
Tijana Ristić's colleagues are Thanasis Katsiroumpas,Sead Visnjic,Slobodan Stanisic
Tijana Ristić's latest job experience is Small Business Sales Team Manager | Medium at Vip mobile d.o.o.
