Tim Chang
Manager Client Services Americas@ Clarivate CompuMark
Boston, Massachusetts, United States
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Tim Chang is an experienced Customer Service Manager with 17.5 years of work experience. He has a strong background in customer service, management, and Microsoft Office. Tim is skilled in leading change, process efficiency, problem solving, effective communication, and customer satisfaction. He has worked at Clarivate CompuMark and Hertz, where he held various positions such as Manager and Team Leader. Tim is based in the United States and is known for his expertise in customer service and management.
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Emails and Phone Numbers

@clarivate.com
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About

Experienced Customer Service Manager with a demonstrated history in the intellectual property and customer service industries. Strong operations professional skilled in Leading Change, Process Efficiency, Problem Solving, Effective Communication, and Customer Satisfaction.

Work Experience

Philadelphia, Pennsylvania, United States

Law Practice

73
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Tim Chang's Professional Milestones

  • Manager Client Services Americas (2019-05-01~): Driving client satisfaction and loyalty through strategic initiatives and exceptional performance.
  • Premier Service Executive Americas (2007-09-01~2017-08-01): Optimized service delivery processes, enhancing customer satisfaction and retention rates across the Americas region.
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Education

Bridgewater State University
Bridgewater State University

Bachelors

2001-2005