Tim Chang
Bridgewater State University
Tell me more about Tim Chang?
Tim Chang is an experienced Customer Service Manager with 17.5 years of work experience. He has a strong background in customer service, management, and Microsoft Office. Tim is skilled in leading change, process efficiency, problem solving, effective communication, and customer satisfaction. He has worked at Clarivate CompuMark and Hertz, where he held various positions such as Manager and Team Leader. Tim is based in the United States and is known for his expertise in customer service and management.
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About
Experienced Customer Service Manager with a demonstrated history in the intellectual property and customer service industries. Strong operations professional skilled in Leading Change, Process Efficiency, Problem Solving, Effective Communication, and Customer Satisfaction.
Work Experience
Manager Client Services Americas
Law Practice
Tim Chang's Professional Milestones
- Manager Client Services Americas (2019-05-01~): Driving client satisfaction and loyalty through strategic initiatives and exceptional performance.
- Premier Service Executive Americas (2007-09-01~2017-08-01): Optimized service delivery processes, enhancing customer satisfaction and retention rates across the Americas region.
Education
Bachelors
2001-2005Skill
Customer Service
Management
Microsoft Office
Account Management
Salesforce.com
Team Building
Leadership
Sales
Customer Satisfaction
Time Management
Customer Relationship Management
Teamwork
Strategic Planning
Long Term Customer Relationships
Reporting And Analysis
Process Efficiency
Data Entry
Organizing Meetings
Leading Meetings
Communication
Invoicing
Certification
Colleagues
Izaskun Portilla Alba
field account manager emea clarivate professional services
Stephen DeLacy
director product management at compumark
Karan Kohli
manager at clarivate
Jody Curran
Inside Sales Account Manager
Devinder Kumar Verma
manager - operations at cpa global
Other Named Tim Chang
Frequently asked questions
We found 1 Tim Chang's email addresses
Tim Chang's social media include: Linkedin,
Tim Chang works for Clarivate CompuMark
Tim Chang's role in Clarivate CompuMark is Manager Client Services Americas
Tim Chang works in the industry of Law Practice
Tim Chang's colleagues are Izaskun Portilla Alba,Stephen DeLacy,Karan Kohli
Tim Chang's latest job experience is Manager Client Services Americas at Clarivate CompuMark
Tim Chang's latest education in Bridgewater State University