telecommunications tech support at second avenue group
five9 admin strategist inbound outbound contact center@ Second Avenue Group
Saint Charles, Illinois, United States
Tim Sheehan
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Southern Illinois University, Carbondale
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FlashIntel GPT
Tell me more about Tim Sheehan?
FlashIntel GPTTim Sheehan is a highly experienced telecommunications professional with over 40 years of work experience. He has a strong background in telecommunications, ACD, VoIP, and technical support. Tim has worked in various roles, including as a project team leader and technical support specialist. He has also worked at Aspect Software and the University of Illinois Chicago. Tim is skilled in resolving organizational issues and needs and has a deep understanding of cloud computing and contact centers. He is based in the United States.
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About
Specialize in expanded responsibility roles as a project team leader resolving organizational issues or needs.
Work Experience
telecommunications tech support at second avenue group five9 admin strategist inbound outbound contact center
Telecommunications And Technician Support
Tim Sheehan's Professional Milestones
- Telecommunications And Technician Support (2019-04-01~): Optimized system functionality and enhanced technician support for enhanced efficiency and improved connectivity.
- Senior Technical Support Specialist (1998-03-01~2019-04-01): Provided exceptional technical support to ensure seamless operations and customer satisfaction.
Education
Bachelors,
Bachelor Of Science
1978-1983Skill
Telecommunications
Acd
Voip
Technical Support
Ivr
Sip
Call Centers
Telephony
Unified Communications
Cti
Cloud Computing
Contact Centers
Software Installation
Subject Matter Experts
Customer Service
Call Logging
Call Center
Management
Help Desk Support
Windows
Knowledge Management
Knowledge Base
Managing Technical Personnel
Technical Support Help Desk
Certification
Colleagues
John Mazuchowski
Controller | Vice President Property Management
Mark Beckwith
Executive Vice President
Kristopher Isler
Rehab Specialist | R & M Specialist | Turns Specialist
Corey Donahue
Co-Founder | Chief Operating Officer
David Sliwicki
Executive Vice President - Portfolio Management And Capital Markets
Other Named Tim Sheehan
Frequently asked questions
We found 2 Tim Sheehan's email addresses
Tim Sheehan's social media include: Linkedin,
Tim Sheehan works for Second Avenue Group
Tim Sheehan's role in Second Avenue Group is telecommunications tech support at second avenue group five9 admin strategist inbound outbound contact center
Tim Sheehan's colleagues are John Mazuchowski,Mark Beckwith,Kristopher Isler
Tim Sheehan's latest job experience is telecommunications tech support at second avenue group five9 admin strategist inbound outbound contact center at Second Avenue Group
Tim Sheehan's latest education in Southern Illinois University, Carbondale
