Timothy Ritchey
Columbia College Chicago
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Timothy Ritchey is a charismatic and compassionate Customer Success Specialist with 8.6 years of experience. Based in Chicago, Illinois, he has a strong background in SaaS startups and a deep understanding of customer experience. Timothy is skilled in managing client accounts and maintaining superior customer satisfaction. He is passionate about building positive relationships and achieving business development and sales opportunities. With a background in SaaS startups, Timothy bridges the gap between technical know-how and customer experience. He has worked in various roles, including Quality Assurance Engineer and Director of Customer Success & QA Engineer.
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About
Timothy is a charismatic and compassionate Customer Success Specialist with experience managing a high volume of client accounts and maintaining a superior level of customer satisfaction. Timothy focuses on building and developing positive relationships while attuning to customer needs with an eye toward business development and sales opportunities. With years of experience in SaaS startups and a background in development, Timothy bridges the gap between technical know-how and the customer experience. From onboarding a team to new software to finalizing a contract renewal, Timothy is an expert in all aspects of the Customer Lifecycle.
...See MoreWork Experience
Quality Assurance
Software Development
Timothy Ritchey's Professional Milestones
- Quality Assurance Engineer (2016-10-01~2017-09-01): Implementing robust quality assurance processes to ensure product reliability and reliability.
- Quality Assurance Engineer (2017-10-01~2021-07-01): Implemented robust quality control measures, ensuring product reliability and customer satisfaction.
Education
Film,
Bachelors,
Film And Video Production
2003-2008Certification
Colleagues
Dan Piff, CPA
chief financial officer - healthtrio
Malik Hasan
ceo at healthtrio
Debra McDaniel, PMP
vice president of client services at healthtrio llc
Charlotte Morris
executive personal assistant to ceo at healthtrio
Joe Streater
chief financial officer at healthtrio llc
Other Named Timothy Ritchey
Frequently asked questions
We found 3 Timothy Ritchey's email addresses
We found 2 Timothy Ritchey's phone numbers
Timothy Ritchey's social media include: Linkedin,
Timothy Ritchey works for HealthTrio
Timothy Ritchey's role in HealthTrio is Quality Assurance
Timothy Ritchey works in the industry of Software Development
Timothy Ritchey's colleagues are Dan Piff, CPA,Malik Hasan,Debra McDaniel, PMP
Timothy Ritchey's latest job experience is Quality Assurance at HealthTrio
Timothy Ritchey's latest education in Columbia College Chicago