Tobin Williams
Customer Experience Leader@ Consumers Energy
Huntington Woods, Michigan, United States
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Tobin Williams is an innovative team leader with 33.3 years of experience in marketing communications, strategic planning, event management, and digital marketing. Based in Huntington Woods, Michigan, Tobin has a multi-disciplinary marketing background and a passion for customer experience, digital transformation, culture leadership, and design methodologies. With a background in customer experience and digital transformation, Tobin has held various leadership positions in companies such as Consumers Energy, ePrize, HelloWorld, Inc., BBDO Worldwide, and BBDO Group. Tobin's expertise lies in customer experience, digital transformation, culture leadership, and design methodologies.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@cmsenergy.com
@cmsenergy.com
@comcast.net
@consumersenergy.com
@consumersenergy.com
+1 586725****
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About

Innovative team leader with relentless focus on employee satisfaction and transformational performance fed by the art and science of customer insights and experience design. Multi-disciplinary marketing background with a passion for customer experience, digital transformation, culture leadership, and design methodologies.

Work Experience

One Energy Plaza, Jackson, Michigan, 49201-2276, US

Utilities

6467
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Tobin Williams's Professional Milestones

  • Director, Client Solutions (2008-10-01~2011-08-01): Expanding client base and driving revenue growth through effective organization and customer service strategies.
  • Customer Experience Leader (2011-08-01~): Driving customer satisfaction by implementing personalized experiences and optimizing service experiences.
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Education

Michigan State University
Michigan State University

Marketing,

Bachelors,

Bachelor Of Arts

1985-1990
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