Todd Jacks

I'm a transformative leader able to establish growth policies and lead business operations to establish a culture and vision committed to enhanced patient care and accelerate growth and revenues in healthcare environments, including hospitals, medical groups, hospital and provider-based clinics, and ambulatory surgical centers. I have a history of turning around underperforming operations.I am focused on evaluating systems, operational policies, and financial management principles to identify substantive improvements, gain executive consensus, and execute impactful initiatives resulting in lowering costs and increasing revenue and market share. I have successfully worked with doctors and hospital executives to reach financial objectives by managing overall operations, designing and implementing improved standard operating procedures, and administering and forecasting budget plans to spearhead organizational change. An excellent project manager, I can build and motivate cross-functional teams to achieve high levels of performance and quality. I excel at building and fortifying strong relationships with all levels of the organizations that I've served, vendors, patients, and the community. I thrive on positive change.OPERATIONAL SKILLS: Workflow redesign and process improvement, experience in complex multi-site operations, client satisfaction initiatives, technology optimization, organizational training and development, P&L / budgeting, project management, governance, and regulatory compliance.HUMAN CAPITAL MANAGEMENT SKILLS: Open and inclusive management style, a strategic recruiter able to attract and retain diverse and top-quality employees, doctors, nurses, and clinical staff. Experienced with C-level communication, adept relationship management, physician relations, customer relations, vendor relations.BUSINESS DEVELOPMENT SKILLS: Business integration strategies, physician compensation models, mergers & acquisitions, marketing & communications, strategic thought partner.FINANCIAL MANAGEMENT SKILLS: Data-drive thinker, comfortable leveraging data to inform business decisions, analytical and quantitative skills, enhancement and expense reduction strategies, revenue cycle optimization, data analysis and dashboard report creation, P&L responsibility to $275M.