Tom Bowen Wright

A results-driven HEALTHCARE DIGITAL EXECUTIVE who is passionate about making healthcare the way it should be, deploying innovative products and business models to modernize healthcare delivery and payment systems. Proven success in bringing innovations to market with demonstrated capabilities in transforming businesses to solve highly visible, complex problems on time and on budget. A highly skilled producer who uses strong communication, commercial and analytical skills to lead cross-functional teams to deploy multifaceted digitally enabled solutions. Product leadership: Dynamic product leader with expertise in consumer-centered design and digital product delivery. Currently leading the reimagination of care delivery at Optum subsidiary (and innovation hub) Kelsey-Seybold to set the new standard for Value-Based Care in the industry. Having established the new market standard in patient experience (NPS of 93+) and patient affordability (30% lower cost of care), Tom is now leading KS into digital age, deploying digitally-enabled products to raise the bar further in value-based care delivery. Overseeing of 400+ across patient access, experience and virtual care. Previously Employee #1 and leader of the Digital Health Office at Baylor Scott & White Health with oversight of all digital products and leader of Enterprise Analytics overseeing teams of 150+ FTEs (incl. Contract staff) and an annual budget of $40M+. Led strategy, design and development of award-winning ‘MyBSWHealth’ patient portal with over 3 million active customers, >250K weekly users and >1 million virtual encounters annually. Transformation leadership: Experienced leader skilled at designing and overseeing large scale digitally-enabled transformations with proven success across Medical Groups/Clinics, Surgery, Health Plans, Digital/Analytics teams with huge (10 point+) impact on operating margins. McKinsey trained Lean Expert accomplished in process redesign/reimagination, change management and digital adoption. Strategic leadership: Proven track record for developing innovative corporate strategies, having led strategy at a publicly traded company, played a lead role in McKinsey’s Healthcare practice and authored several Enterprise strategies for Baylor Scott & White that supported significant growth in patients and profitability. If you are a recruiter interested in discussing career opportunities, please just ping me on LinkedIn.