data analyst | oracle rightnow crm specialist | international reporting | administration@ Wasco
Deventer, Overijssel, Netherlands
Tom Hopcutt
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Windesheim
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FlashIntel GPT
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FlashIntel GPTTom Hopcutt is a highly experienced professional with over 15 years of work experience in the automotive industry. He has worked with clients such as Xerox, Michelin, ATOS, GE, and GE, gaining expertise in F&A, customer support, and marketing. Tom has a strong user-level understanding of accounting systems, CRM, and BI tools. He is skilled in creating reports, KPIs, SLAs, and implementing them globally for clients, management, and workforce. Tom's family, rugby, and Lego have taught him that teamwork and staying positive and hard work pays off.
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About
Working in Spain I have over 15 years of experience working in Dutch, Spanish and English. I have been active in the automotive industry since 2004, at Conduent (formerly Xerox, ACS) with clients like PSA, GM, and side projects as Xerox, Michelin, ATOS, GE in the areas of F&A, Customer support and Marketing. I have built a high user level of accounting systems (like SAP, Clan), CRM (like AVAYA, RightNow, specifically in the reporting areas), as well as BI tools like Qlik and Mystats and off course Excel. Creating reports, KPIs, SLAs, dasboards and implementing them globally for Clients, management and workforce is what I like most. Family, Rugby and Lego have taught me that teamwork, staying positive and hard work pays off!
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data analyst | oracle rightnow crm specialist | international reporting | administration
Business Analyst
Wholesale
Tom Hopcutt's Professional Milestones
- Team Lead Front Office (2010-01-01~2016-12-01): Streamlined front office operations, ensuring efficient communication and seamless organization, resulting in increased productivity and client satisfaction.
- Operations Business Analyst (2017-01-01~): Implementing data-driven strategies to optimize organization's efficiency and drive operational improvements.
Education
Accountancy
1996-2004Skill
Mejora De Procesos
Customer Support
Customer Service
Accounts Receivable
Reporting
Certification
Colleagues
Herold Van Den Belt
owner wasco
Dick Luijendijk
owner industrial business consultancy
Amgad Abdallah
General Manager
Hany Shousha
Planning And Maintenance Assistant General Manager
Mohamed Galal
board of directors assistant general manager head of tenders committee
Other Named Tom Hopcutt
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Tom Hopcutt works for Wasco
Tom Hopcutt's role in Wasco is data analyst | oracle rightnow crm specialist | international reporting | administration
Tom Hopcutt works in the industry of Wholesale
Tom Hopcutt's colleagues are Herold Van Den Belt,Dick Luijendijk,Amgad Abdallah
Tom Hopcutt's latest job experience is data analyst | oracle rightnow crm specialist | international reporting | administration at Wasco
Tom Hopcutt's latest education in Windesheim
