Tom Hutjens
customer success manager at calabrio inc @ Calabrio, Inc.
Oosterhout, North Brabant, Netherlands
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Tom Hutjens is a highly experienced professional with 29.7 years of work experience in various roles related to workforce management, contact centers, and management consulting. He has a strong background in analysis, operations management, and project management. Tom has worked for reputable companies such as Calabrio, Inc., Verint, ING, and ING, where he has demonstrated expertise in WFM/WFO, management consultancy, and system and process optimization. He is known for his skills in forecasting, process management, and change management. Tom is based in the Netherlands and has a proven track record in optimizing and coaching processes.
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Emails and Phone Numbers

@verint.com
@calabrio.com
@mind4u.nl
+1 631962****
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About

Specialties: project management WFM / WFO, management consultancy, system & process optimization.

Work Experience

241 North 5th Avenue, Minneapolis, MN, 55401, US

Software Development

600
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Tom Hutjens's Professional Milestones

  • Account Manager (1994-03-01~1997-03-01): Building strong client relationships, surpassing monthly targets, and expanding customer base through effective account management strategies.
  • Project Manager A.i (2013-09-01~2016-04-01): Successfully managed multiple complex software projects, delivering on time and within budget and exceeding client expectations.
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Education

Rotterdam School of Management, Erasmus University
Rotterdam School of Management, Erasmus University2004-2005
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