Tom Lenertz
Field Collections | Business Operations@ Time Warner Cable
Los Angeles, California, United States
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Tom Lenertz is a results-oriented Assistant Operations Manager with over 15 years of professional experience. He consistently meets product goals and exceeds profit goals. Tom is punctual and detail-oriented, building rapport with sales, staff, and management. He is also skilled in training, communication, and positive reinforcement. Tom is a computer literate and proficient in Microsoft Works, Windows, 98, NT, XP, and Windows Spreadsheet. He is known for his strong communication skills, ability to solve problems with customers and employees, and excellent customer service orientation.
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Emails and Phone Numbers

@twcable.com
@metropcs.com
@yahoo.com
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About

* Results-orientated Assistant Operations Manager with Adelphia Cable (Now Time-Warner) over 15 years professional experience. * Consistently meets product goals and exceeds profit goals* Punctual and detail orientated* Builds rapport with sales, staff and management. Improves morale with training, Communication, positive reinforcement, coaching and encouragement.* Computer literate. Microsoft Works, Windows, 98, NT, XP and Windows Spreadsheet.* Strong communication skills* Proficient with Cable Data and CSG CCS / ACSR and ACP computer programmes.* Strong customer service orientation. Resolving problems with customers and employees. Know when to talk and when to listen..

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Work Experience

400 Atlantic St., Stamford, CT, 06901, US

Telecommunications

17313

Tom Lenertz's Professional Milestones

  • Field Collections | Business Operations (1990-01-01~): Streamlined field collections operations to optimize business operations and enhance operational efficiency.

Education

Rio Hondo College
Rio Hondo College1999-2002