vice president operations at evernorth@ Evernorth Health Services
Ooltewah, Tennessee, United States
Tom Philibotte
GET FULL PROFILE 
Saint Anselm College
Real-Time AI Research
FlashIntel GPT
Tell me more about Tom Philibotte?
FlashIntel GPTTom Philibotte is a highly experienced service operations executive with over 30 years of work experience. He has a strong background in process improvement, vendor management, and health insurance. Tom has successfully led large-scale operations and managed cost efficiency ratios for over 10,000 direct/indirect client, claim, and contact center operations worldwide. He is known for his strategic thinking and ability to develop and execute business strategies while improving operational performance and increasing revenues. Tom has a deep understanding of customer service and achieving cost competitiveness through business process redesign, technology automation, and strategic outsourcing. He is currently based in the United States.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
- A proven service operations executive with more than twenty-five years of global experience in building and leading high performing organizations- Large-scale operations lead with responsibility for more than 10,000 direct/indirect client, claim and contact center operations staff worldwide. - Deep business process expertise within the health insurance industry with industry leading cost efficiency ratios and top decile quality results - Strategic thought-leader with demonstrated ability to develop and execute business strategy while improving operational performance and increasing revenues- Extensive background balancing the customer service experience with the need to achieve cost competitiveness through a focus on business process redesign, technology automation and strategic outsourcingSpecialties: Service Operations - Call, Claim & Back Office OperationsManagement Operating System development and deploymentChange Management & Strategic Alignment High Performance Teams Operations & Technology Optimization Solutions Development Business Process & System Consolidation Enterprise Resource Planning Business Process Outsourcing Vendor Management
...See MoreWork Experience
vice president operations at evernorth
Hospitals and Health Care
Tom Philibotte's Professional Milestones
- Vice President, Service Operations (2013-03-01~2021-02-01): Streamlining service operational processes, optimizing performance, and driving operational excellence to enhance customer satisfaction.
- Vice President, Service Operations (2013-03-01~): Implementing streamlined processes and increased efficiency to drive service delivery across all departments.
Education
Biology,
Master Of Education,
Masters,
Bachelors,
Bachelor Of Arts,
Biology - Pre-med
1990-01-01-1993-01-01Skill
Process Improvement
Vendor Management
Health Insurance
Strategy
Strategic Planning
Change Management
Management
Leadership
Employee Benefits
Insurance
Healthcare
Outsourcing
Risk Management
Business Strategy
Business Process
Business Process Improvement
Executive Management
Claim
Team Building
Managed Care
Business Process Re Engineering
Financial Services
Certification
Colleagues
Jason Oliveira
Product Owner | Financial And Project Management Advisor | Health Care Product & Benefits Management
George Atchison
Agile Product Owner Advisor at CIGNA "GO YOU"
Roddas W.
Technical Product Owner
Jason Taliaferro
technical product owner | certified scrum master | solutions architect | process optimizer
Chandler Jacoby
Product Owner
Other Named Tom Philibotte
Frequently asked questions
We found 4 Tom Philibotte's email addresses
We found 3 Tom Philibotte's phone numbers
Tom Philibotte works for Evernorth Health Services
Tom Philibotte's role in Evernorth Health Services is vice president operations at evernorth
Tom Philibotte works in the industry of Hospitals and Health Care
Tom Philibotte's colleagues are Jason Oliveira,George Atchison,Roddas W.
Tom Philibotte's latest job experience is vice president operations at evernorth at Evernorth Health Services
Tom Philibotte's latest education in Saint Anselm College
