Tom Ting

» I am a technically sophisticated and accomplished IT professional with expertise in supporting Windows desktops using management systems, including Active Directory, Intune, Tanium, Azure, and related technologies. » My proficiency in identifying opportunities for automation and improvement of desktop engineering processes is one of a kind. » As a skilled troubleshooter, I have a credible history of monitoring the performance and stability of workstations to ensure the optimal customer experience. » Moreover, I am recognized for steering strategic initiatives and implementing best practices to drive continuous process improvement. » Armed with refined communication and analytical skills, I keenly focus on remaining at the forefront of rapidly evolving technologies/industry trends to drive enterprise-wide innovation. ✤✤✤ TECHNICAL PROFICIENCIES ✤✤✤ Unity Connection | Symantec Endpoint Protection/Encryption | Network & Systems Security | Systems Upgrading | End-user Management | Technical Administration | Data/Solution Center Operations | Client/Helpdesk Support | Software/Hardware Troubleshooting | Systems Virtualization | Issue Identification & Resolution If my profile has interested you in the slightest, please feel free to contact me at [email protected] with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances!