Tom Truong
Tell me more about Tom Truong?
Tom Truong is a highly experienced professional with 24 years of work experience in sales management, merchandising, and store management. He is based in Orlando, Florida, United States. Tom is known for his ability to greet customers and provide recommendations and support in identifying the right merchandise. He also provides information on warranty, manufacturing specifications, care and maintenance, and financing. Tom has a strong background in managing and maintaining merchandise and ensuring customer satisfaction. He has held various managerial positions in reputable companies such as Kane's Furniture, Bed Bath & Beyond, American Signature Inc., and GE.
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Emails and Phone Numbers
About
greet customers find out the customer's needs recommend, select and help locate the right merchandise describe a product's features and benefits demonstrate use and operation of the product answer customer queries regarding the store and the merchandise make suggestions and encourage purchase of products provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options provide information about financing available receive and process cash, check and charge/credit payments provide change and receipts bag or package purchases gift wrap merchandise count money, sort charge slips and balance monies maintain sales records place special orders organize and process merchandise exchanges process repair or alteration of merchandise stay current with sales prices recognize and monitor security issues arrange and display merchandise keep merchandise area tidy take stock inventory requisition new stock
...See MoreWork Experience
Store Manager
Furniture and Home Furnishings Manufacturing
Tom Truong's Professional Milestones
- Manager (2013-06-01~2014-02-01): Increasing team efficiency through effective leadership and continuous improvement initiatives.
- General Manager (2003-10-01~2011-05-01): Implementing effective strategies and driving operational excellence to achieve company objectives and achieve profitability.
Skill
Sales Management
Merchandising
Store Management
Retail
Visual Merchandising
Operations Management
Coaching
Income Statement
Sourcing
Customer Satisfaction
Sales
Recruiting
Team Building
Budgets
Training
Leadership
Customer Service
Employee Training
Certification
Colleagues
Jim Ferguson
Chief Operating Officer
Jim Ferguson
Chief Operating Officer
Joseph Dusek
general manager at kane s furniture
Sharon Gjertsen
General Merchandise Manager
John Maugeri
general manager at kane s furniture
Other Named Tom Truong
Frequently asked questions
We found 3 Tom Truong's email addresses
We found 1 Tom Truong's phone numbers
Tom Truong's social media include: Linkedin,
Tom Truong works for Kane's Furniture
Tom Truong's role in Kane's Furniture is Store Manager
Tom Truong works in the industry of Furniture and Home Furnishings Manufacturing
Tom Truong's colleagues are Jim Ferguson,Jim Ferguson,Joseph Dusek
Tom Truong's latest job experience is Store Manager at Kane's Furniture