Director, Customer Insights and Experience@ Mast Global
Dayton, Ohio, United States
Tom Young
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Wright State University
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FlashIntel GPTTom Young is a highly experienced professional with 25.7 years of work experience. He has a strong background in customer service, customer satisfaction, and team building. Tom has worked in various roles, including Director of Customer Insights and Experience at Mast Global and Manager of Customer Insights And Experience at Victoria's Secret. He also has experience as a Customer Care Supervisor at L Brands and as a Stock Manager at Express Scripts. Tom's expertise lies in process improvement, team leadership, and inventory management. He is currently based in the United States.
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About
Manager, Customer Experience at Victoria's Secret
Work Experience
Director, Customer Insights and Experience
Retail Apparel and Fashion
Tom Young's Professional Milestones
- Manager, Customer Insights And Experience (2002-10-01~): Revamped customer experience, improving overall satisfaction and loyalty for maximum efficiency.
- Senior Assistant Manager (1998-02-01~2002-10-01): Streamlined operations and optimized team performance, resulting in increased efficiency and productivity.
Education
Biology,
Bachelors,
Bachelor Of Science
1997-2002Skill
Customer Service
Customer Satisfaction
Team Building
Retail
Process Improvement
Team Leadership
Microsoft Office
Microsoft Excel
Training
Time Management
Leadership
Inventory Management
Customer Experience
Coaching
Call Centers
Certification
Colleagues
Other Named Tom Young
Frequently asked questions
We found 6 Tom Young's email addresses
We found 1 Tom Young's phone numbers
Tom Young's social media include: Linkedin,
Tom Young works for Mast Global
Tom Young's role in Mast Global is Director, Customer Insights and Experience
Tom Young works in the industry of Retail Apparel and Fashion
Tom Young's colleagues are Paige VanFossen,Dwayn Catto,Deb Tucker
Tom Young's latest job experience is Director, Customer Insights and Experience at Mast Global
Tom Young's latest education in Wright State University
