Tom Young
Customer Service@ United Airlines
Hartford, Connecticut, United States
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Tom Young is a highly experienced professional with 24.8 years of work experience in customer service. He has worked in various roles, including CSR at United Airlines and Customer Service Supervisor at Frontier Airlines. Tom has also worked as a Field Specialist at Mosaic North America and as an Acquisition Coordinator at CSC. He is skilled in delivering corporate directed training modules and ensuring compliance with regulatory requirements. Tom is based in the United States and has a strong background in airport operations and gate operations.
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Emails and Phone Numbers

@snet.net
@united.com
+1 800864****
+1 888854****
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About

Member of the team which opened the new station in Hartford, CT. All aspects of airport customer service and gate operations. Deliver corporate directed training modules. Certify new hires in Regulated Training and recertify existing employees. Identify specific station training needs, develop training curriculum to meet those needs and execute said curriculum. Specialties: Ground Security Coordinator Complaint Resolution Official Station Trainer

Work Experience

233 South Wacker Drive, Chicago, IL, 60606, US

Airlines and Aviation

65070
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Tom Young's Professional Milestones

  • Sourcing Support Specialist (1999-01-01~2002-08-01): Delivered efficient and reliable supplier support, ensuring smooth supply chain operations.
  • Customer Service (2007-01-01~2009-05-01): Provided exceptional customer support, surpassing customer expectations and driving customer satisfaction.
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Education

University of Wisconsin-Milwaukee
University of Wisconsin-Milwaukee1987-1990
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