Tomisha Bennett, MPH/MBA, ACHE, NBMBAA, HBA

WHO I’M: Resourceful and accomplished Management professional offering over a decade of extensive experience in various customer-centric positions as Store Manager, Executive Assistant Manager, and Business Management intern. Accountable and responsible administrator focused on driving productivity by leveraging strong front office management skills, exceptional customer retention strategies and unsurpassed organizational capacity building skills. Adaptable and highly motivated to achieve set goals with proven extensive background in exceeding organizational benchmarks, resolving queries/escalations and following organizational procedures as well as completing tasks assigned in a prompt manner KEY ACCOMPLISHMENTS: ► Organized numerous community events ► Implemented sales ideas for 42 Walgreen locations ► Elevated store’s guest-satisfaction index from 30% to 92% within six months MANAGERIAL OPERATIONS: ► Provide training, coaching and mentoring to all team members ► Supervise merchandising by planning and ensuring the implementation, sets, resets, and revisions ► Prepare annual budget, scheduling expenditures, analyzing variances and initiating corrective actions ► Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establish personal networks and participate in professional societies HOW I DO IT: Through my years in different customer-centric positions, my ability to tackle issues with a wide perspective and formulate effective problem resolution options as well as superior character trait has been top notch INTEREST: I hereby offer to take on challenging positions as: ► CUSTOMER SERVICE REPRESENTATIVE ► ADMINISTRATIVE ASSISTANT ► HEALTH SERVICES MANAGER ► HEALTH INFORMATION MANAGER OR any other relate positions Member of NBMBAA CONTACT DETAILS I look forward to connecting and working with you. Please reach out to me by direct message on LinkedIn | E-mail: [email protected] OR Call on: 773-512-9221