Tonette Diocan
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University of Cebu
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FlashIntel GPT
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FlashIntel GPTTonette Diocan is a highly experienced professional with 11.1 years of work experience. She possesses a wide range of skills including management, project management, leadership, and customer service. Based in Tokelau, Tonette has worked in various customer service positions, handling escalated calls, and resolving critical issues. She has a strong track record of achieving company goals and has successfully managed teams and facilitated customer service. With her expertise in Microsoft Office, project management, and strategic planning, Tonette is a valuable asset in any organization.
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About
Customer Communication Services—Customer Care Support, Technical Support, Team Leader and as a QA Analyst. Delivered efficient and rigor knowledge in various customer service positions. Has handled escalated calls, resolved critical issues, and managed people in directing towards achieving company goals.
Work Experience
Customer Communication Expert
Freelancer
Software Development
Tonette Diocan's Professional Milestones
- Freelancer (2012-09-01~): Building a strong team and optimizing resources for quality production and customer satisfaction.
- Customer Service | Technical Support (2016-01-01~2016-04-01): Provided exceptional technical assistance, ensuring seamless customer experiences.
Education
English Language And Literature,
General
2010-2014Skill
Management
Microsoft Office
Project Management
Leadership
Microsoft Excel
Sales
Strategic Planning
Microsoft Word
Powerpoint
Customer Service
Quality Assurance
Certification
Colleagues
Other Named Tonette Diocan
Frequently asked questions
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We found 1 Tonette Diocan's phone numbers
Tonette Diocan's social media include: Linkedin,
Tonette Diocan works for Upwork
Tonette Diocan's role in Upwork is Customer Communication Expert
Tonette Diocan works in the industry of Software Development
Tonette Diocan's colleagues are Jaydon Bruen,Tyron Martens,Oran Roberts
Tonette Diocan's latest job experience is Customer Communication Expert at Upwork
Tonette Diocan's latest education in University of Cebu
