Toni Hoblyn

Experienced senior change manager with a diverse leadership background in banking and finance, managing teams and initiatives across geographies in transaction banking, operations and finance. Previous experience and roles include: ➢ Heading the Global Service Quality function across 34 countries including managing internal and external VOC programmes, global service quality processes and the CRM system for service. ➢ Country Head of Product Management responsible for a portfolio of Cash, Trade and Securities products ➢ Leading global finance process rationalisation projects including setting up off shore Centres of Excellence and migrating on shore services. ➢ Extensive experience of implementing new products, systems, processes and procedures. ➢ Qualified accountant experienced in performance management, budgeting, forecasting, costing, business planning and audit.