enhanced customer engagement - innovation of customer-centric business processes and omnichannel interactions@ Computershare
Auckland, Auckland, New Zealand
Tony Edwards
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The Open University
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTTony Edwards is a highly experienced professional with over 40 years of work experience. He has a diverse skill set that includes business process, strategy, management, pre-sales, and account management. Based in Auckland, New Zealand, Tony has a strong background in digital transformation, enhancing customer experience through end-to-end customer journeys. He is skilled in building long-term customer-focused alliance partnerships, team building, mentoring, and leadership. Tony has worked in various industries such as insurance, banking, Telco, Utilities, Retail, and Government. He is known for his ability to work effectively with cross-functional teams and work effectively with cross-functional teams.
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About
Experience in: DIGITAL TRANSFORMATION Enhancing customer experience through holistic end-to-end customer journeys incorporating enterprise optimised customer communications within BPM and RPA processes, whilst leveraging effective data-driven analytics and business intelligence. Focusing on Insurance, Banking, Telco, Utilities, Retail and Government markets. Specialities in: Building long term customer-focused & strategic alliance partnerships Team building, mentoring, and leadership Complex, conceptual sales and pre-sales Sales/Pipeline management, forecasting, and Territory reviews Product management / marketing of PaaS, SaaS, and on-premise software products Highly organised PRINCE 2 project capabilities Working to deadlines Working with and influencing cross-functional teams
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enhanced customer engagement - innovation of customer-centric business processes and omnichannel interactions
Head Of Customer Engagement
Financial Services
Tony Edwards's Professional Milestones
- Regional Director Uk & Ireland (2008-11-01~2010-12-01): Establishing a competitive market presence and achieving annual revenue targets in the UK and Ireland regions.
- Business Development Consultant (1996-02-01~1997-10-01): Expanding client base and establishing strategic alliances to drive business growth.
Education
Leadership,
Management,
Business,
Bachelors,
Bachelor Of Arts
2015-2023Skill
Business Process
Strategy
Management
Pre Sales
Account Management
Cross Functional Team Leadership
Business Development
Project Management
New Business Development
Business Transformation
Crm
Change Management
Consulting
Prince2
Business Analysis
Sap
Operations Management
Solution Selling
Business Process Design
Customer Relationship Management
Enterprise Software
Saas
Leadership
Strategic Planning
Solution Architecture
Prince Practitioner
Enterprise Architecture
Product Management
Sales Management
Salesforce.com
Microsoft Office
People Management
Team Leadership
Team Management
Coaching And Mentoring
New Business Generation
Sales And Marketing Leadership
Client Focused
Territory Management
Sales Coaching
Pipeline Management
Business To Business
Pre Sales Consulting
Negotiation
Relationship Building
Service Delivery
Outsourcing
Project Implementation
Document Management
Consultancy
Business Process Improvement
Business Management
Program Management
Professional Services
Mergers And Acquisitions
Managed Services
Business Intelligence
P&l Management
Project Portfolio Management
Project Delivery
It Service Management
It Outsourcing
Cloud Computing
Erp
It Management
Vendor Management
Software Development
It Strategy
Certification
Colleagues
Julien Potiron
Multicultural and multidisciplinary Agile Product Owner. I use standard methodologies with a sensible approach.
Jacob Moen, MBA
product owner business systems consultant at computershare
Andrew Mizzi
project manager | project coordinator | product owner | scrum master | team leader | hardware analyst | iteration manager | agile | client success | client vocal | customer success manager | product manager
Jacob Moen, MBA
product owner business systems consultant at computershare
Kiara Beatty, MBA
owner at ascent enterprises llc
Other Named Tony Edwards
Frequently asked questions
We found 4 Tony Edwards's email addresses
We found 1 Tony Edwards's phone numbers
Tony Edwards works for Computershare
Tony Edwards's role in Computershare is enhanced customer engagement - innovation of customer-centric business processes and omnichannel interactions
Tony Edwards works in the industry of Financial Services
Tony Edwards's colleagues are Julien Potiron,Jacob Moen, MBA,Andrew Mizzi
Tony Edwards's latest job experience is enhanced customer engagement - innovation of customer-centric business processes and omnichannel interactions at Computershare
Tony Edwards's latest education in The Open University
