Tony Foster
Frankston High School
Tell me more about Tony Foster?
Tony Foster is a highly experienced professional with over 35 years of experience in the Retail and Wholesale of consumer goods and Financial Services. He has held various roles in the industry, including Inbound Customer Service Centre Team Leader, Commercial Account Manager, Online Fraud Payment Investigator, and Online Operations Specialist. Tony is skilled in management, sales, CRM, e-commerce, and forecasting. He is currently seeking a senior level role in Customer Service, Operations, and Business Analysis. Tony has a strong background in trading ecommerce platforms, including customer service process, staff training, payment fraud, and order fulfillment.
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About
I have over 35 years experience in Retail and Wholesale of consumer goods and Financial Services with large and small businesses, in roles from an Inbound Customer Service Centre Team Leader, Commercial Account Manager, Online Fraud Payment Investigator and Online Operations Specialist with a focus on review and development of all facets of a trading ecommerce platform, including customer service process and staff training, payment fraud and order fulfillment. I am currently looking for a role in the area of Customer Service / Operations / Business Analysis at a senior level. Specialties: • Inbound Customer Service Call Centre Manager • Online Operations Specialist with a focus on review and development of all facets of the trading ecommerce platform • Online Marketing including SEO and SEM and email campaigns • Remote Site Fulfilment Management • • CRM implementation and staff training • CNP payment risk assessment including risk process development and outbound call scripting and staff training • Leading, mentoring and motivating a customer service team.
...See MoreWork Experience
adviser development at insignia financial
Financial Services
Tony Foster's Professional Milestones
- Education Compliance Analyst (2013-06-01~): Ensuring adherence to educational policies and procedures to ensure adherence to all regulations.
- Wholesale Customer Service COOrdinator (2000-05-01~2003-09-01): Maximized overall customer satisfaction through efficient communication and effective problem-solving skills.
Education
Skill
Management
Sales
Crm
E Commerce
Forecasting
Training
Analysis
Business Analysis
Retail
Call Centers
Leadership
Email Marketing
Online Marketing
Seo
Marketing
Recruiting
Microsoft Excel
Certification
Colleagues
Hoa Le
senior business analyst | product owner | psm | pspo
Hoa Le
Senior Business Analyst | Product Owner | Product Manager | PSM | PSP
Vinod Parmar
Technical Services Owner
Grace Ng
Digital Product Owner
Grace Ng
Digital Product Owner
Other Named Tony Foster
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Tony Foster's social media include: Linkedin,
Tony Foster works for Insignia Financial
Tony Foster's role in Insignia Financial is adviser development at insignia financial
Tony Foster works in the industry of Financial Services
Tony Foster's colleagues are Hoa Le,Hoa Le,Vinod Parmar
Tony Foster's latest job experience is adviser development at insignia financial at Insignia Financial
Tony Foster's latest education in Frankston High School