Tosha Taylor
Investigation Analyst Lead@ PNC
Greater Pittsburgh Region
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Tosha Taylor is a highly motivated and results-driven professional with over a decade of experience in Customer Service. She has a strong commitment to meeting and exceeding quality standards for service and evaluating customer satisfaction. Tosha is a strong advocate for community service, volunteering, and mentoring. She has sharpened her leadership skills in her dedication to helping others and exceeding and succeed. Tosha has worked at PNC in various roles, including Detection & Investigation, Retail Escalations Case Manager, and Certified Women In Business Advocate.
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Emails and Phone Numbers

@pnc.com
+1 412762****
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About

Highly motivated and results-driven professional with more than a decade of experience in Customer Service. Meeting and exceeding quality standards for service and evaluation of customer satisfaction. I am a strong advocate of paying it forward and through my charitable efforts which includes; community service, volunteering and mentoring. I have sharpened my leadership skills in my dedication in helping others and myself exceed and succeed.

Work Experience

300 5th Ave, Pittsburgh, Pennsylvania, US

Financial Services

67323
Phone
+1 8668743675

Tosha Taylor's Professional Milestones

  • Investigation Analyst Lead (2013-11-01~2021-09-01): Accurately conducting investigations and implementing compliance guidelines to support the initiation and implementation of new regulatory initiatives.
  • Detection & Investigation (2022-08-01~): Provided robust detection and investigation expertise, minimizing risk and ensuring optimal decision-making.
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Education

University of Pittsburgh
University of Pittsburgh