Touby Cokinos
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Touby Cokinos is a highly experienced professional with 16.8 years of work experience in the mortgage banking industry. He has a strong background in mortgage lending, loan origination, and credit analysis. Currently, he serves as the Call Center Manager at Congressional Bank in the United States. Prior to this, he held positions at The Federal Savings Bank and Forbright Bank, where he gained expertise in general management and training. Touby is known for his leadership skills and ability to provide excellent customer service.
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About
Call Center Manager at Congressional Bank
Work Experience
Vice President | Call Center Manager
Financial Services
Touby Cokinos's Professional Milestones
- Training Manager (2007-01-01~2022-01-01): Developed and implemented comprehensive training programs to enhance employee skills and enhance productivity.
- Vice President Call Center (2018-08-01~2022-01-01): Developed and implemented cutting-edge call center strategies, driving increased customer satisfaction and revenue.
Skill
Mortgage Banking
Mortgage Lending
Loan Origination
Residential Mortgages
Loans
Refinance
Credit
Leadership
Fha
Va Loans
Credit Analysis
Customer Service
U.s. Fha Financing
Certification
Colleagues
Alejandra Denda
Chief Marketing Officer | Northwestern University Professor | Advisor | Board Member | Mentor
Michael MacDonald
Chief Information Officer
Kelly Henry
Chief Risk Officer | Executive Vice President
John Calk
Chairman | Chief Executive Officer
Jim Norini
Chief Operating Officer
Other Named Touby Cokinos
Frequently asked questions
We found 2 Touby Cokinos's email addresses
We found 3 Touby Cokinos's phone numbers
Touby Cokinos's social media include: Linkedin,
Touby Cokinos works for The Federal Savings Bank
Touby Cokinos's role in The Federal Savings Bank is Vice President | Call Center Manager
Touby Cokinos works in the industry of Financial Services
Touby Cokinos's colleagues are Alejandra Denda,Michael MacDonald,Kelly Henry
Touby Cokinos's latest job experience is Vice President | Call Center Manager at The Federal Savings Bank