Service Desk Analyst@ BT Group
Newark, New Jersey, United States
Tracey Dixon
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FlashIntel GPTTracey Dixon is a highly experienced Service Desk Analyst with over 31 years of work experience. She has a strong background in service delivery, Cisco technologies, IT service management, and incident management. Tracey has worked at BT Americas and Fedex Express, gaining valuable expertise in customer service and delivery. She is skilled in various areas such as VoIP, VPN, and Windows Server. Tracey is currently based in the United States and is known for her exceptional service management skills.
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About
Service Desk Analyst at BT Americas
Work Experience
Service Desk Analyst
Telecommunications
Tracey Dixon's Professional Milestones
- Delivery Courier (1992-08-01~2008-07-01): Delivered efficient deliveries, ensuring timely delivery across the organization.
- Service Desk Analyst (2008-01-01~): Provided exceptional support, resolving customer issues efficiently and improving overall productivity.
Skill
Service Delivery
Cisco Technologies
It Service Management
Voip
Vpn
Incident Management
Service Management
Wan
Active Directory
Ip
Managed Services
Tcp/ip
Windows Server
Certification
Colleagues
Other Named Tracey Dixon
Frequently asked questions
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Tracey Dixon's social media include: Linkedin,
Tracey Dixon works for BT Group
Tracey Dixon's role in BT Group is Service Desk Analyst
Tracey Dixon works in the industry of Telecommunications
Tracey Dixon's colleagues are Aditi Dhyani,Babu Khan,Deepak Singh
Tracey Dixon's latest job experience is Service Desk Analyst at BT Group
