Tracey Mercer
Trinity University
Tell me more about Tracey Mercer?
Tracey Mercer is a customer-focused professional with 29.8 years of experience in strategy, program management, and IT service management. She has worked with Fortune 100 enterprises such as Cisco Systems, Lucent Technologies, Lockheed Martin, Fiat Motors, and Albertsons/Safeway Companies. Tracey specializes in orchestrating large-scale change and delivering strategic solutions during growth, change, and upheaval. She designs flexible frameworks that deliver quick wins while building capabilities and competencies that enable business alignment and long-term strategic value. Tracey has held various leadership positions in companies such as Milestone Technologies, Inc., Lockheed Martin, Fiat Motors, and Albertsons/Safeway Companies.
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About
Customer-focused professional with extensive experience orchestrating large-scale change at Fortune 100 enterprises such as Cisco Systems, Lucent Technologies, Lockheed Martin, Fiat Motors and Albertsons/Safeway Companies. Tracey leverages a broad range of skills and experiences to mobilize teams and deliver strategic solutions during times of growth, change, and upheaval. She designs flexible frameworks that deliver quick wins while building capabilities and competencies that enable business alignment and release long term strategic value.
...See MoreWork Experience
Product Owner
Computer Hardware Manufacturing
Tracey Mercer's Professional Milestones
- Director Of It Service Management (2013-03-01~2017-05-01): Implementing efficient IT service management strategies to streamline operations and drive customer satisfaction.
- Senior Program Manager (1996-01-01~1999-11-01): Successfully executed complex projects, ensuring on-time delivery and exceeding client expectations.
Education
Skill
Strategy
Program Management
Management
It Service Management
Outsourcing
It Management
It Strategy
Vendor Management
Project Management
Enterprise Software
Change Management
Cross Functional Team Leadership
Strategic Planning
It Operations
Team Leadership
Customer Service
Project Portfolio Management
Team Building
Call Centers
Process Improvement
Professional Services
Project Planning
Strategic Partnerships
Business Planning
Entrepreneurship
Training
Management Consulting
Resource Management
Business Strategy
E Commerce
Organizational Leadership
Performance Improvement
Service Management
Organizational Development
Performance Management
Governance
Risk Management
Human Resources
Insourcing
Acquisition Integration
Strategy Development
People Management
Organizational Change
Customer Experience
It Governance
Managed Services
Risk Mitigation
Leadership Development
Planning
Coaching
Certification
Colleagues
Hunter Liu
Senior Systems Engineer | E2E Function Owner
Linh Ngo
adas function owner at nvidia
Alexander Efitorov
Senior Software Engineer | Excited Product Owner
Nu Nguyen
Test Engineering Autonomous Vehicles | Small Business Owner
Sandhya Parwani
Product Manager | Software Development Engineer | Product Owner
Other Named Tracey Mercer
Frequently asked questions
We found 6 Tracey Mercer's email addresses
We found 2 Tracey Mercer's phone numbers
Tracey Mercer works for NVIDIA
Tracey Mercer's role in NVIDIA is Product Owner
Tracey Mercer works in the industry of Computer Hardware Manufacturing
Tracey Mercer's colleagues are Hunter Liu,Linh Ngo,Alexander Efitorov
Tracey Mercer's latest job experience is Product Owner at NVIDIA
Tracey Mercer's latest education in Trinity University