Tracie Gordon
Mumford High School
Tell me more about Tracie Gordon?
Tracie Gordon is an experienced IT specialist with 18.6 years of work experience. She has strong soft skills and troubleshooting abilities, along with expertise in Microsoft Office, Windows, and Word. Tracie has a background in troubleshooting and customer service, with 5 years of IT helpdesk analysis and support. She also has experience in active directory setting up users, groups, profiles, firewalls, and mobile devises security. Tracie has worked for companies like Intrepid USA Healthcare Services, Microsoft, Dell Technologies, and GE Healthcare. She is based in the United States.
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About
Summary of qualifications Putting customer first, with strong soft skills and troubleshooting • 5 years IT helpdesk Analysis/Support, Tier 1, 2, and 3 • Public Trust Security Clearance • Experience with Active Directory setting up users, groups, profiles • Setting up firewalls on devices and systems • Remdy, ServiceDesk, and ServiceNow ticket systems • Citrix, NetScaler, Citrix Xepp VPN environment • Mobile devises security using DUO, Cisco Meraski Access Point, and Airwatch on Android and iOS systems
...See MoreWork Experience
it specialist at intrepidusa
It Specialist
Hospitals and Health Care
Tracie Gordon's Professional Milestones
- Pharmacy Technician Instructor/externship COOrdinator (2006-10-01~2009-10-01): Guided medical institutions to enhance patient care and promote collaborative communication among pharmacists.
- It Support Techican (2013-06-01~2013-09-01): Providing expert technical assistance to resolve complex IT issues, ensuring customer satisfaction and problem resolution.
Education
Skill
Microsoft Office
Windows
Microsoft Word
Troubleshooting
Customer Service
Public Speaking
Powerpoint
System Administration
Windows 7
Microsoft Excel
Research
Outlook
Windows Xp
Team Building
Networking
Access
Data Entry
Active Directory
Computer Hardware
Training
Teaching
Windows Server
Team Leadership
Technical Support
Administration
Leadership
Help Desk Support
Software Installation
Healthcare
Software Documentation
Information Technology
Higher Education
Management
Microsoft Access
Operating Systems
Problem Solving
Staff Development
Citrix
Security
Microsoft Powerpoint
Healthcare Information Technology
Network Security
Hardware
Data Analysis
Interviews
Graphics
Pharmaceutical Industry
Leadership Development
Tutoring
Certification
Colleagues
John Kunysz, MBA, CPA, FACHE
President And Chief Executive Officer
Jennifer Moser
Regional Vice President Of Operations
Candice Brown
Hospice Patient Advocate | Business Owner
Leonardo Mendoza
President
Keith Clark
Executive Vice President Of Administrative Services | General Counsel
Other Named Tracie Gordon
Frequently asked questions
We found 3 Tracie Gordon's email addresses
We found 2 Tracie Gordon's phone numbers
Tracie Gordon works for Intrepid USA Healthcare Services
Tracie Gordon's role in Intrepid USA Healthcare Services is it specialist at intrepidusa
Tracie Gordon works in the industry of Hospitals and Health Care
Tracie Gordon's colleagues are John Kunysz, MBA, CPA, FACHE,Jennifer Moser,Candice Brown
Tracie Gordon's latest job experience is it specialist at intrepidusa at Intrepid USA Healthcare Services
Tracie Gordon's latest education in Mumford High School