Tracy. Anderson

Experienced in business process re-engineering, software development life cycle; including analysis, development, testing, support, and implementation of software applications. Familiar with industry standards such as HIPAA, HL7, ISO. Adept at reducing department costs, providing traceability of projects. Excellent communication, analytical, interpersonal, and presentation skills. Expert at managing multiple projects simultaneously. •Customer liaison for “needs assessment”, database configuration options (SQL and Access), systems analysis, and positive problem resolution. •Documented Software System Requirements (SSR) and Business Process Requirements (BPR). •Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. •Traced test cases and functional specifications to SSRs and BPRs. •Defined System Change Requests, followed up with engineering and clients to implement, resolve issues, and requests. •Edited use cases, participated in risk engineering analysis. •Designed test plans and test cases for User Acceptance Testing (UAT). •Interfaced with SMEs to prepare training curriculum and manuals for new products. •Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues. Specialties: Software implementation, instructional design, training, business process re-engineering, excellent communication, analytical, interpersonal, and presentation skills.