it solutions strategist | it management | resolution management | it trainer | it help desk manager | customer service oriented | itsm expert@ ADP
Washington, District Of Columbia, United States
Tracy Dunkins
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ITT Technical Institute
Real-Time AI Research
FlashIntel GPT
Tell me more about Tracy Dunkins?
FlashIntel GPTTracy Dunkins is an experienced Desktop Support Specialist with over 10 years of work experience. She has a strong background in technical support, customer service, and Microsoft Office. Tracy is skilled in leadership and has a focus on customer service. She has worked in various industries, including real estate and software development. Tracy has held positions such as Manager of Integrations Support at Higher Logic and Manager of Team Member Digital Experience at Class. She is a strong information technology professional with a degree in Computer Network Systems from ITT Technical Institute. Tracy is currently based in the United States.
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About
Experienced Desktop Support Specialist with a demonstrated history of working in the real estate industry. Skilled in Technical Support, Management, Leadership, Microsoft Excel, and Customer Service. Strong information technology professional with a AAS focused in Computer Network Systems from ITT Technical Institute.
Work Experience
it solutions strategist | it management | resolution management | it trainer | it help desk manager | customer service oriented | itsm expert
Human Resources Services
Tracy Dunkins's Professional Milestones
- Regional Technical Analyst / Systems Administrator (2018-03-01~): Streamlined operational processes to enhance efficiency and reduce downtime across regional systems.
- Supervisor, Information Systems & Digital Workplace Development (2019-07-01~): Implemented and supervised a comprehensive IT software development program, enabling digital workplace development.
Education
Computer Network Systems
2009-2011Skill
Technical Support
Customer Service
Microsoft Office
Microsoft Outlook
Management
Leadership
Microsoft Excel
Certification
Colleagues
Debolina Banerjee
product enthusiast | data analytics | speaker | cspo® | safe® product manager owner
Kelli Glasco
Owner & Operator of Fairy Clean
Jared Pitts
Business Owner | Sales Professional
George Wakim
Company Owner
Ritesh Singh Mihira
Product Owner
Other Named Tracy Dunkins
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Tracy Dunkins works for ADP
Tracy Dunkins's role in ADP is it solutions strategist | it management | resolution management | it trainer | it help desk manager | customer service oriented | itsm expert
Tracy Dunkins works in the industry of Human Resources Services
Tracy Dunkins's colleagues are Debolina Banerjee,Kelli Glasco,Jared Pitts
Tracy Dunkins's latest job experience is it solutions strategist | it management | resolution management | it trainer | it help desk manager | customer service oriented | itsm expert at ADP
Tracy Dunkins's latest education in ITT Technical Institute
