Tracy Stevens

A dedicated, passionate leader with broad experience in all things product, including product strategy, product discovery, end-to-end customer experience design and improvement, various user research techniques, agile development, go-to-market planning and product market fit. Strengths to Leverage • Absolute passion for customers: listening, engaging, identifying the most important unmet needs, designing for delight and continuously improving the customer experience • Process and prioritization mindset: understanding and focusing on what’s important, measuring how we’re doing, and declaring priorities to improve; obsession for understanding and addressing root causes • Thirst for learning and sharing knowledge: connecting people to information and/or individuals that will make them more effective in their jobs • Courage: comfort in challenging the status quo, starting dialogues and generally getting people to think differently about the business or the problem at hand • End-to-end perspective: avoiding siloed thinking; looking across boundaries and connecting seemingly unrelated pieces of data to come up with innovative ideas and solutions • Commitment to organizational alignment: ensuring light of sight--from business strategy through product priorities to individual initiatives; clarifying that the outcomes we're targeting are clear and everyone understands how their work contributes to achieving those outcomes Specialties: Business and Product Strategy, Jobs-To-Be-Done, Deep Customer Insights, Growing and Leading High Performing Teams, Strong Cross Functional Partnerships