Trayvia White
Interim Customer Service Supervisor@ Nationwide
Cleveland, Ohio, United States
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Trayvia White is a highly experienced professional with 12.4 years of work experience. She possesses a wide range of skills including customer experience, customer service, mentoring, leadership, and training. Currently employed at Nationwide, Trayvia is eager to continue learning and expand her knowledge. She is passionate about utilizing her exceptional communication, customer service, multitasking, and team-building abilities to contribute to the organization's vision. Trayvia is also a subject matter expert with a background in non-standard auto products and regularly conducts peer to peer coaching. She is also a mentor to colleagues and assists with change management.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@nationwide.com
@nationwide.com
+1 216225****
+1 877669****
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About

Currently employed, but my time will be ending shortly with Nationwide. I have learned so much and even more importantly, so excited to dive into something new, to continue learning! My desire is to obtain a position within an organization that allows me to utilize my exceptional skills in communications, customer service, multi-tasking, etc., while at the same time fulfilling my desire to serve others in a fast paced environment and feel like a part of the vision the organization wishes to achieve. Excellent team-building skills. Obtained approval to become Subject Matter Expert regarding Non-Standard Auto products and regularly conducts peer to peer coaching. Acting mentor to colleagues on the floor, assists with change management.

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Work Experience

US

Insurance

30798
Phone
+1 8776696877
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Trayvia White's Professional Milestones

  • Member Care Representative Ii (2016-02-01~2016-12-01): Motivated and rehearsed members through exceptional service and personalized care, driving their satisfaction and loyalty.
  • Interim Customer Service Supervisor (2017-06-01~): Restructured staff communication strategies to improve efficiency and satisfaction in the internal service department.
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Education

Cleveland State University
Cleveland State University

Education,

English Language,

Bachelors,

Bachelor Of Arts

2013