Trevor Fernandez
Tell me more about Trevor Fernandez?
Trevor Fernandez is an organized and proficient professional with 8 years of impeccable experience in the IT ES space. He has worked with clients from internet and communication technology to hospitality. Trevor has worked at Webex as a Customer Success Manager and at HP as a Customer Solutions Team Leader. He also has experience at Accenture as a Senior Customer Support Associate. Trevor is skilled in team management, troubleshooting, customer service, and business process improvement. He is currently based in Bengaluru, India.
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About
An organized and proficient professional with 8+ years of impeccable experience in the IT ES space and worked with clients from internet and communication technology to hospitality.
Work Experience
Customer Success Manager
Telecommunications
Trevor Fernandez's Professional Milestones
- Senior Customer Support Associate (2007-05-01~2010-02-01): Delivered exceptional support to customers, resulting in improved customer satisfaction and repeat business.
- Customer Success Manager (2016-10-01~): Increasing customer satisfaction by improving overall customer satisfaction through exceptional communication and problem-solving skills.
Skill
Team Management
Bpo
Microsoft Office
Troubleshooting
Customer Service
Microsoft Excel
Team Building
Call Centers
Performance Management
Team Leadership
Leadership
Training
Business Process Improvement
Vendor Management
Customer Relationship Management
Service Delivery
Outsourcing
Business Process Outsourcing
Certification
Colleagues
Peter Kim
Product Manager | MBA Candidate
Linda Rodriguez
Unfranchize Owner
Lorrissa Horton
Senior Vice President General Manager | Chief Product Officer Collaboration
Rana Walker
Chief Of Staff | Vice President | Chief Design Officer | WebEx Collaboration
Anurag Dhingra
Chief Technology Officer | Head Of Engineering WebEx
Other Named Trevor Fernandez
Frequently asked questions
We found 2 Trevor Fernandez's email addresses
Trevor Fernandez's social media include: Linkedin,
Trevor Fernandez works for Webex
Trevor Fernandez's role in Webex is Customer Success Manager
Trevor Fernandez works in the industry of Telecommunications
Trevor Fernandez's colleagues are Peter Kim,Linda Rodriguez,Lorrissa Horton
Trevor Fernandez's latest job experience is Customer Success Manager at Webex